Jim Jandro Email & Phone Number
America's Fulfillment and Customer Experience Director @ Nidec Drives
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Jim Jandro Location
- Minneapolis, MN, US
Jim Jandro Work
- America's Fulfillment and Customer Experience Director @ (October 2025 - Present)
- Customer Service Support Director @ (May 2021 - May 2025)
- Director Of Service Operations @ (May 2015 - September 2020)
- Service Operations Manager @ (May 2007 - August 2015)
- Support Services Manager @ (February 2003 - May 2007)
- Service Quality Manager @ (May 2001 - January 2003)
- Merchant Card Administrator @ (October 1997 - May 2001)
- Operations Supervisor @ (December 1993 - October 1997)
Jim Jandro Education
- University of Wisconsin-River Falls
BS (Business Administration)
Jim Jandro Skills
- Cross-functional Team Leadership
- Process Improvement
- Strategic Planning
- Vendor Management
- Forecasting
- Team Building
- Sales Operations
- P&L Management
- Team Leadership
- Operations Management
- Customer Satisfaction
- Management
- Account Management
- Leadership
- Product Management
- Competitive Analysis
- Outsourcing
- Business Process Improvement
- Strategy
- Pricing
- CRM
- Call Centers
- Sales Management
- Salesforce.com
- Customer Service
- Customer Relationship Management (CRM)
- Contact Centers
- Call Center Administration
- Call Center Development
- Coaching
- Coaching & Mentoring
- Communication
- Conflict Resolution
- Continuous Improvement
- Cross-team Collaboration
- Customer Retention
- Customer Satisfaction (CSAT)
- Customer Service Management
- Customer Support
- Customer-Focused Service
- Data Analysis
- Decision-Making
- Global Teams
- Growth Strategies
- IT Escalation
- Jira Service Desk
- KPI Reporting
- Key Performance Indicators
- Long Range Planning
- Metrics
- Microsoft Excel
- Microsoft Power BI
- Oral Communication
- Organization Skills
- People Development
- People Management
- Performance Metrics
- Problem Solving
- Project Management
- Quality Improvement
- Resource Planning
- Root Cause
- Service Delivery
- Service Focused
- Service Operations
- Service Quality
- Strategic Leadership
- Strategic Relationships
- Strategic Thinking
- Supervisory Skills
- Task Management
- Team Management
- Team Performance
- Teamwork
- Time Management
- Workforce Management
- Written Communication
- Marketing
- Cross Functional Team Leadership
- Training
- Customer Relationship Management Crm
- Customer Relationship Management
Jim Jandro Summary
- Jim Jandro, based in Minneapolis, MN, US, is currently a America's Fulfillment and Customer Experience Director at Nidec Drives. Jim Jandro brings experience from previous roles at Brewers Supply Group, Inc. and Jostens. Jim Jandro holds a BS in Business Administration @ University of Wisconsin-River Falls. With a robust skill set that includes Cross-functional Team Leadership, Process Improvement, Strategic Planning, Vendor Management, Forecasting and more. Jim Jandro has 1 emails and 1 mobile phone numbers on RocketReach.
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