Jim Frederick Email
Major Incident Manager and Problem Manager @ Economical Insurance
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Jim Frederick Location
- Waterloo, ON, CA
Jim Frederick Work
- 2016 -now Major Incident Manager and Problem Manager @
- 2015 -2016 SOC Ops Team Lead @
- 2007 -2015 Problem Manager @
- 2014 -2015 Service Manager @
- 1999 -2007 Systems Operator - Distributed Client Services @
Jim Frederick Education
- Academy of Learning 1999-1999
Jim Frederick Skills
- Root Cause Analysis
- System Administration
- Troubleshooting
- Incident Management
- Training
- Blackberry
- Wireless
- Telecommunications
- ITIL
- TCP/IP
- High Availability
- Leadership
- Root Cause Problem Solving
- Security Clearance
- Vendor Management
- Change Management
- Windows
- Cluster
- Management
- Security
- SCOM
- Service Management
- HP Openview
- Problem Management
- Windows Server
- Software Documentation
- Team Leadership
- IT Service Management
- Service Delivery
- Sales
- SQL
Jim Frederick Summary
- Jim Frederick, based in Waterloo, ON, CA, is currently a Major Incident Manager and Problem Manager at Economical Insurance. Jim Frederick brings experience from previous roles at eSentire Inc., BlackBerry and Ontario Ministry of Government Services. Jim Frederick holds a 1999 - 1999 Academy of Learning. With a robust skill set that includes Root Cause Analysis, System Administration, Troubleshooting, Incident Management, Training and more. Jim Frederick has 1 emails on RocketReach.
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