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Jim Downing Location
Seattle, WA, US
Jim Downing Work
Vice President and Chief Information Officer @ (March 2024 - Present)
Vice President and Chief Information Officer @ (August 2017 - Present)
Chief Information Officer @ (August 2017 - February 2024)
Chief Information Officer - America's @ (July 2016 - August 2017)
Global Director: Customer Engagement and Project Management Office @ (January 2015 - July 2016)
Executive Service Delivery Manager for SAP @ (May 2011 - January 2015)
Service Delivery Manager - Americas @ (December 2007 - May 2011)
Global Program Manager @ (January 2004 - November 2005)
Global Service Desk Manager @ (January 2002 - October 2004)
Solutions Integration Consultant @ (December 1999 - October 2001)
Jim Downing Education
Tulane University
Master Of Business Administration (Business)
2009-2011
University of Nebraska - Omaha 1988-1992
University of Phoenix
Jim Downing Skills
ITIL Expert
ITIL
Management
Outsourcing
Offshoring
Project Management
COBIT
Cisco Technologies
Total Cost of Ownership
IT Service Management
Service Delivery
Service Management
IT Operations
IT Strategy
IT Management
Incident Management
Vendor Management
IT Outsourcing
PMP
Change Management
Service Desk
Sla
PMO
Data Center
PRINCE2
Business Process Improvement
Business Transformation
Service Improvement
Project Delivery
Transition Management
Managed Services
Stakeholder Management
Business Process
ITIL Certified
Integration
Information Technology
SAP
Project Portfolio Management
Infrastructure
Enterprise Architecture
Resource Management
Disaster Recovery
Leadership
Governance
Business Analysis
Business Continuity
Call Centers
Solution Architecture
Jim Downing Summary
Jim Downing, based in Seattle, WA, US, is currently a Vice President and Chief Information Officer at Carrix, Inc.. Jim Downing brings experience from previous roles at NW Natural and WorleyParsons. Jim Downing holds a 2009 - 2011 Master Of Business Administration in Business @ Tulane University. With a robust skill set that includes ITIL Expert, ITIL, Management, Outsourcing, Offshoring and more. Jim Downing has 3 emails and 1 mobile phone numbers on RocketReach.
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