2010 -2014 Senior Director, Contact Center Services @
2007 -2010 Director, Support Analytics and Infrastructure @
2005 -2007 Senior Manager, Customer Support Programs @
1997 -2005 Director, Customer Support @
1995 -1997 Director Member Services @
1985 -1995 Director Customer Support Operations and Manager and Technical Support Engineer @
Jim Cox Education
UC Irvine
Bachelor of Science - BS (Mechanical Engineering)
San Diego Mesa College
Associate of Science - AS (Mathematics)
Jim Cox Summary
Jim Cox, based in Irvine, CA, US, is currently a Senior Consultant, CX and Contact Center at The Northridge Group. Jim Cox brings experience from previous roles at Sage. Jim Cox holds a Bachelor of Science - BS in Mechanical Engineering @ UC Irvine. Jim Cox has 3 mobile phone numbers on RocketReach.
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