Jim Casey Email & Phone Number
Head of Customer Experience Management @ Node4 Ltd
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Jim Casey Location
- Coventry, England, GB
Jim Casey Work
- Head of Customer Experience Management @ (February 2024 - Present)
- Chief Technology Officer @ Blue Thistle Design (August 2023 - June 2024)
- Director Customer Led Transformation @ (March 2023 - August 2023)
- Managing Partner - Customer Experience Management @ Agilisys UK Ltd (February 2021 - January 2023)
- Partner - CCM @ Agilisys (February 2018 - January 2023)
- Vice President @ (November 2007 - October 2017)
- Associate Partner @ (January 2000 - November 2007)
- Director of Contact Centre Development @ Sitel (January 1987 - January 1999)
- Telecoms Manager @ Merit Direct (January 1990 - January 1997)
- consultant @ (January 1988 - January 1989)
Jim Casey Education
- South Warwickshire Technical College
HNC (Electrical and Electronic Engineering)
1983-1989
Jim Casey Skills
- Call Center
- IVR
- Professional Services
- Business Transformation
- Telecommunications
- Contact Centers
- Solution Architecture
- Genesys
- Telemarketing
- Pre-sales
- Management
- VoIP
- Call Centers
- Outsourcing
- CRM
- Unified Communications
- Service Delivery
- Business Intelligence
- Managed Services
- Integration
- Consulting
- Pre Sales
Jim Casey Summary
- Jim Casey, based in Coventry, England, GB, is currently a Head of Customer Experience Management at Node4 Ltd. Jim Casey brings experience from previous roles at Blue Thistle Design, Price Waterhouse Coopers- PwC, Agilisys UK Ltd and Agilisys. Jim Casey holds a 1983 - 1989 HNC in Electrical and Electronic Engineering @ South Warwickshire Technical College. With a robust skill set that includes Call Center, IVR, Professional Services, Business Transformation, Telecommunications and more. Jim Casey has 2 mobile phone numbers on RocketReach.
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Top Node4 Ltd Employees
Andrew Slater
Technology and Innovation Director - Cloud
England, United Kingdom
Chris Pagel
Head of Networks (Network and Security Practice - Delivery and Support) at Node4 Limited
Leeds, Leeds, United Kingdom
Andy Bates
Practice Director Security
Newbury, GB
Mark Skelton
Chief Technology Officer
England, United Kingdom
Craig Parkin
Head of IT Service Management
Chesterfield, GB
Mark Grafton
Chief Financial Officer
United Kingdom
Simon Djadali
Head of Business Development
London, GB
James Priddis
Business Development Director
London, GB
Emma Thomson
Head of Sales (Scale up North)
Liverpool, GB
David Nolan
Finance Director
Loughborough, GB
Ian Thomas
Chief Operating Officer
United Kingdom
Dave Birchall
Chief People Officer
Mansfield, GB
Victoria Knight
Chief People Officer
Manchester, GB
Sally Howie
Head of Sourcing and Procurement
Long Eaton, GB
Alec Fairclough
VP - Corporate Accounts
United Kingdom
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