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Jim Austin Location
Atlanta, GA, US
Jim Austin Work
Senior Vice President @ (July 2025 - Present)
Managing Director, Americas @ (May 2022 - July 2025)
Director of ServiceNow Sales for the Americas @ (June 2021 - May 2022)
SVP Operations @ (January 2019 - June 2021)
Director CIO Advisory Services @ (January 2013 - January 2015)
Program Director @ (January 2018 - January 2019)
Director @ (January 2016 - January 2018)
Service Excellence Global Enablement Lead @ (January 2015 - January 2016)
Principal @ (January 2010 - January 2013)
Director of IT Service Management @ (January 2007 - January 2009)
IT Director for Law and Compliance @ (January 2005 - January 2007)
IT Manager @ (January 2004 - January 2005)
Senior Manager -- PMO Team Lead @
Jim Austin Education
University of South Carolina-Columbia
MBA
University of South Carolina-Columbia
Jim Austin Skills
People Development
Developer Tools
Computer Science
Leadership
Program Management
Leadership Development
ITIL
SDLC
IT Service Management
IT Management
PMO
Change Management
Business Process Improvement
Project Management
Vendor Management
Consulting
Cloud Computing
ITIL Certified
Software Development
Information Technology
Project Portfolio Management
Agile Methodologies
Infrastructure
Integration
Outsourcing
Strategic Planning
Business Transformation
Professional Services
Business Strategy
Business Process
Solution Architecture
Enterprise Architecture
Web Technologies
Business Development
Strategy
Analytical Skills
IT Strategy
Forecasting
Business Planning
Enterprise Software
SaaS
Management
Team Leadership
Cross-functional Team Leadership
Negotiation
Customer Service
CMM
Process Improvement
Governance
Leading Development Teams
Digital Transformation
sales
Operations Management
Mergers
Company Acquisitions
PaaS
SharePoint
Disaster Recovery
PMP
Business Intelligence
Management Consulting
Business Analysis
Requirements Analysis
Business Process Design
Mergers
Project Portfolio
ServiceNow
Service Management
Jim Austin Summary
Jim Austin, based in Atlanta, GA, US, is currently a Senior Vice President at Optimum Healthcare IT. Jim Austin brings experience from previous roles at Plat4mation, Wipro Limited, Infocenter and KPMG US. Jim Austin holds a MBA @ University of South Carolina-Columbia. With a robust skill set that includes People Development, Developer Tools, Computer Science, Leadership, Program Management and more. Jim Austin has 3 emails and 6 mobile phone numbers on RocketReach.
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