Jill Rooks Email & Phone Number
Vice President of Customer Experience and Service @ Fluidra North America
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Jill Rooks Location
- San Diego, CA, US
Jill Rooks Work
- 2018 -now Vice President of Customer Experience and Service @
- 2004 -2016 Director, Information Systems and Technologies @
- 2000 -2004 Senior Principal Consultant @
- 1993 -2000 Operations Analyst @
Jill Rooks Education
- Center for Creative Leadership 2013-2013
- University of Connecticut 1985-1989
- University of California, Irvine - The Paul Merage School of Business
Customer Experience Certification Program
Jill Rooks Skills
- Process Improvement
- Cross-functional Team Leadership
- Business Strategy
- ERP
- Strategic Planning
- Product Development
- Account Management
- Business Intelligence
- Business Analysis
- Budgets
- Inventory Management
- Sales Operations
- Project Management
- Manufacturing
- Operations Management
- Supply Chain Management
- Business Development
- Project Planning
- Forecasting
- Strategy
- Supply Chain
- Change Management
- Budgeting
- Vendor Management
- Oracle E-Business Suite
- Oracle Applications
- Salesforce.com
- SAP
- Leadership
- Management
- Team Leadership
- Team Building
- Customer Service
- Contract Negotiation
- Negotiation
- New Business Development
- Customer Experience
- Contact Center Operations
- Customer Satisfaction
- Net Promoter Score
- Customer Relationship Management (CRM)
- Customer Insight
- Customer Loyalty
- Customer Experience Management
- Customer Service Operations
- Business Process Improvement
- Employee Engagement
- Technical Support
- Customer Support
- Customer Experience Transformation
- SQL
- Microsoft Excel
- Social Media
- Oracle E Business Suite
- Cross Functional Team Leadership
- Integration
- Analysis
- Customer Relationship Management
Jill Rooks Summary
- Jill Rooks, based in San Diego, CA, US, is currently a Vice President of Customer Experience and Service at Fluidra North America. Jill Rooks brings experience from previous roles at Zodiac Marine & Pool, Oracle Corporation and Konica Minolta Business Solutions U.S.A., Inc.. Jill Rooks holds a 2013 - 2013 Center for Creative Leadership. With a robust skill set that includes Process Improvement, Cross-functional Team Leadership, Business Strategy, ERP, Strategic Planning and more. Jill Rooks has 1 emails and 3 mobile phone numbers on RocketReach.
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