Jill Knapp Email & Phone Number
President and Principal Consultant and Master Trainer and Curriculum and Courseware Designer @ Knapp I.T., Inc.
Jill Knapp's Location
Wilmington, DE, US
Jill Knapp's Work
- President and Principal Consultant and Master Trainer and Curriculum and Courseware Designer @ Knapp I.T., Inc.
- Curriculum Designer and Adjunct Professor of IT Service Management @ Villanova University
- Author: "ITIL V3 Foundation Exam VideoMentor (2010)" and "ITIL Foundation Exam LiveLessons (2015)" @ Pearson IT Certification
- Senior Consultant and Master Trainer @ Eraneos Netherlands
- ITIL SME and Technical Account Manager and Managing Consultant @ ATSG (MTM Technologies)
- Technology Services Manager @ Accenture
- Technical Account Manager and Team Lead @ Info Systems
- Director of Information Technology @ East Valley Diagnostic Imaging, LLC / Associated Radiologists
Jill Knapp's Education
- Montclair State University
BA
1989 - 1995
Jill Knapp's Skills
- ITIL
- IT Management
- Customer Satisfaction
- Technical Writing
- Teaching
- Curriculum Design
- Team Integration
- Documentation
- Change Management
- Process Improvement
Jill Knapp's Summary
Jill Knapp, based in Wilmington, DE, US, is currently a President and Principal Consultant and Master Trainer and Curriculum and Courseware Designer at Knapp I.T., Inc., bringing experience from previous roles at Villanova University / Bisk Education, Pearson IT Certification, Quint Wellington Redwood and MTM Technologies. Jill Knapp holds a 1989 - 1995 BA @ Montclair State University. With a robust skill set that includes ITIL, IT Management, Customer Satisfaction, Technical Writing, Teaching and more, Jill Knapp contributes valuable insights to the industry. Jill Knapp has 4 emails on RocketReach.
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