Jill Hugo Email
CX Contractor @ TrackBack
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Jill Hugo Location
- London, GB
Jill Hugo Work
- CX Contractor @ (November 2024 - Present)
- Freelance Proofreader @ Self-employed (November 2024 - Present)
- Customer Service Manager @ (March 2017 - November 2024)
- Customer Documentation Manager @ (April 2015 - March 2017)
- Client Services Manager @ (March 2014 - February 2015)
- European Client Support and QA and Training and Researcher @ Temporary Positions Following Redundancy (November 2012 - March 2014)
- UK Online Product Manager @ (October 2011 - October 2012)
- Project Manager, Italy @ (March 2011 - October 2011)
- Customer Services Manager and QA and Training Manager @ (January 2008 - March 2011)
- Uniform and Contracts Manager @ (January 2006 - October 2007)
- Production and Merchandise Manager @ Media Records Ltd (December 2001 - January 2006)
Jill Hugo Education
- City St George’s, University of London
Introduction to Marketing
2017-2017 - University of Bradford
BA Combined Honours (French and Spanish)
1994-1998
Jill Hugo Skills
- Access
- Account Management
- Adobe Acrobat
- Budgeting
- Budgets
- CIS
- Call Centers
- Call center start-up
- Client Liaison
- Communication
- Competitive Analysis
- Contract Management
- Copy Editing
- Copywriting
- Creative Problem Solving
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Service Operations
- Customer Support
- Editing
- Fact-checking
- Forecasting
- French
- Hands-on Training
- International Relations
- Italian languages
- Leadership
- MSL
- Management
- Market Research
- Marketing
- Operations Management
- Problem Solving
- Process Improvement
- Product Management
- Production Schedules
- Project Management
- Proofreading
- Quality Assurance
- Recruiting
- Salesforce.com
- Strategy
- Supplier Negotiation
- Team Leadership
- Teamwork
- Troubleshooting
Jill Hugo Summary
- Jill Hugo, based in London, GB, is currently a CX Contractor at TrackBack. Jill Hugo brings experience from previous roles at Self-employed, Hand Picked Hotels, Cosmos Tours and PR Newswire. Jill Hugo holds a 2017 - 2017 Introduction to Marketing @ City St George’s, University of London. With a robust skill set that includes Access, Account Management, Adobe Acrobat, Budgeting, Budgets and more. Jill Hugo has 1 emails on RocketReach.
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