Jill Herriott Email & Phone Number
Chairperson of the Board @ Clarifi
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Jill Herriott Location
- Philadelphia, PA, US
Jill Herriott Work
- 2025 - now Chairperson of the Board @
- 2021 - 2023 Senior Vice President Marketing @
- 2018 - 2021 Vice President, Global Insights and Consumer Experience @
- 2016 - 2018 Vice President, Consumer Experience @
- 2015 - 2016 Chief Experience, Marketing and Brand Officer @
- 2012 - 2014 Global Head, Customer Experience and Insights @
- 2008 - 2011 Digital Experience Strategy Consultant @
- 2006 - 2008 Vice President of Direct Banking - WTDirect.com @
- 2001 - 2006 Head of Strategy and Senior Marketing Director - ING Direct @
- 1996 - 1998 Strategic Program Manager @
- 1994 - 1996 UK Logistics and Facilities Manager @
- 1992 - 1994 European Project Manager @
Jill Herriott Education
- Harvard University
Public Leadership Credential - Kennedy School of Government
2022 - 2025 - University of Warwick - Warwick Business School
Masters of Business Administration (MBA)
- University of Strathclyde
Bachelor of Science - BS (Technology & Business Studies (specialization in Process Engineering & Operational Research))
Jill Herriott Skills
- Customer Lifecycle Management
- Cross-functional Team Leadership
- Business Strategy
- Financial Services
- Customer Experience
- Marketing Strategy
- Healthcare
- Strategy
- Corporate Branding
- Change Management
- Customer Advocacy
- Marketing Technology
- Customer Loyalty
- Customer Insight
- Leadership
- Digital Marketing
- Voice of the Customer
- Management
- Strategic Planning
- Marketing
- Online Marketing
- Analytics
- Market Research
- Segmentation
- Net Promoter Score
- Vendor Management
- Product Management
- Marketing Management
- Customer Loyalty and Engagement
- Customer Experience Strategy B2B and B2C
- Branding Experience
- Customer Journey Mapping
- Customer Segmentation Strategy
- Customer Centric Solutions
- Critical Thinking
- Cross Functional Relationship Building
- Qualitative & Quantitative Research Methodologies
- E-commerce
- Lead Generation
- Enterprise Software
- Customer Satisfaction
- Brand Loyalty
- Direct Marketing
- Strategic Thinking
- Customer Experience Management
- Customer Experience Transformation
- Customer Experience Analysis
- E Commerce
- Qualitative and Quantitative Research Methodologies
- Retail
- Customer Marketing
- Cross Functional Team Leadership
- Research
Jill Herriott Summary
- Jill Herriott, based in Philadelphia, PA, US, is currently a Chairperson of the Board at Clarifi. Jill Herriott brings experience from previous roles at TransUnion and American Marketing Association. Jill Herriott holds a 2022 - 2025 Public Leadership Credential - Kennedy School of Government @ Harvard University. With a robust skill set that includes Customer Lifecycle Management, Cross-functional Team Leadership, Business Strategy, Financial Services, Customer Experience and more. Jill Herriott has 1 emails and 2 mobile phone numbers on RocketReach.
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Jill Herriott
Chairperson of the Board
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