Senior Vice President of Services and Operations @ (January 2021 - January 2024)
Vice President, HCM and Managed Support and UKG Services @ (January 2020 - January 2021)
Director, HCM and UltiPro Services @ (January 2016 - January 2020)
Team Lead and Sr HCM and WFM Consultant @ (January 2006 - January 2016)
Project - Implementation Mgr and Sr Sys Consultant and Vendor Relations @ (January 1999 - January 2006)
HR Benfits Payroll Administrator @ Kinder Morgan, Inc. / Plantation Pipeline Co (January 1998 - January 1999)
HR Administrator @ (January 1995 - January 1998)
Bookkeeper and Customer Service Manager @ (January 1993 - January 1996)
Jill Carroll Education
Parker College of Business-Georgia Southern University
Bachelor of Business Administration - BBA (Human Resources Management and Services)
1995-1998
Jill Carroll Skills
Account Executives
Account Management
Analytical Skills
Budget Management
Budgeting
Build Strong Relationships
Business Analysis
Business Process Improvement
Business Profiles
Business Reviews
Business-to-Business (B2B)
Carve-outs
Coaching
Communication
Computer Software Training
Conflict Management
Consultations
Consultative Approach
Continuous Process Improvement
Corporate Environments
Cross-functional Collaborations
Cross-functional Team Leadership
Customer Advocacy
Customer Engagement
Customer Experience Management
Customer Journeys
Customer Onboarding
Customer Reference
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Success
Customer-Focused Service
Delivery Management
Driving Results
ERP Modules
Enablement
Enterprise Resource Planning (ERP)
Executive Management
Executive Visibility
Feedback Management
Financial Responsibilities
Global Delivery
Inspiring Teams
Integration
Key Performance Indicators
Leadership
Managed Services
Management
Management Consulting
Marketing
Mitigation Strategies
Multitasking
Negotiation
Operational Excellence
Operations Management
Oral Communication
Partnership Agreements
Performance Monitoring
Performance Reviews
Presentations
Problem Solving
Procurement
Product Adoption
Product Engineering
Professional Services
Program Management
Project Oversight
Project Plans
Project Reviews
Relationship Building
Relationship Development
Renewals
Requirements Analysis
Requirements Gathering
Resolving Issues
Resource Allocation
SDLC
Sales Presentations
Service Delivery
Service Levels
Service-Level Agreements (SLA)
Software Industry
Software Project Management
Software as a Service (SaaS)
Solutions Engineering
Stakeholder Engagement
Strategic Accounts
Strategic Initiatives
Strategic Planning
Strategic Thinking
Team Culture
Team Leadership
Team Management
Teamwork
Tech Savy
Technology Services
Trend Analysis
Upselling
Waterfall Project Management
Workload Prioritization
Project Planning
Microsoft Office
Microsoft Word
Change Management
Jill Carroll Summary
Jill Carroll, based in Carrollton, GA, US, is currently a Senior Vice President, Services at Ascend, Inc.. Jill Carroll brings experience from previous roles at Sability. Jill Carroll holds a 1995 - 1998 Bachelor of Business Administration - BBA in Human Resources Management and Services @ Parker College of Business-Georgia Southern University. With a robust skill set that includes Account Executives, Account Management, Analytical Skills, Budget Management, Budgeting and more. Jill Carroll has 2 emails and 2 mobile phone numbers on RocketReach.
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