Management Consultant - Business Analyst @ (November 2020 - Present)
Treasurer @ (April 2012 - December 2017)
Client Relations Manager @ IJ Lucas, LLC (January 2015 - February 2017)
Account Manager-Inside Sales Southeast Region @ (March 2010 - December 2014)
Canada Group Sales @ (November 2007 - March 2010)
General Accounting @ (December 2005 - November 2007)
Customer Relations @ (February 2003 - December 2005)
Jihane Lucas Education
MBA-Townsend School of Business
MBA
2010-2011
CUNY Queens College School of Business
BS
2005-2009
Jihane Lucas Skills
Analytical Skills
Business Analysis
Prompt Engineering
Customer Retention
Customer Success
CSM
Contract Negotiation
Account Management
CRM
Marketing
Pricing
Strategic Planning
Business Strategy
Competitive Analysis
E-commerce
Sales Presentations
Customer Satisfaction
Change Management
Market Research
Trade Shows
Entrepreneurship
Customer Relations
B2B
Translation
Contract Management
Online Marketing
Social Media
Administration
General Accounting
Consultative Selling
Strategy Development
Microsoft Office
Amadeus
Management
Customer Service
Team Building
Team Leadership
Teamwork
Coaching
Organizational Leadership
Labor Relations
Supervisory Skills
Problem Solving
Contract Negotiations
Process Improvement
Financial Management
B2C
Promotions
Multi-brand Selling
Project Management
Leadership
Time Management
Jihane Lucas Summary
Jihane Lucas, based in Washington, DC, US, is currently a Customer Success Manager at Flight Centre Travel Group, The Americas. Jihane Lucas brings experience from previous roles at STOIC Strategies, Baltimore Washington Business Travel Association, IJ Lucas, LLC and Lufthansa. Jihane Lucas holds a 2010 - 2011 MBA @ MBA-Townsend School of Business. With a robust skill set that includes Analytical Skills, Business Analysis, Prompt Engineering, Customer Retention, Customer Success and more. Jihane Lucas has 2 emails and 5 mobile phone numbers on RocketReach.
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