Jignesh Trivedi Email & Phone Number
Regional Customer Service Head and Head - Control Tower @ Blue Dart
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Jignesh Trivedi Location
- Kolkata, WB, IN
Jignesh Trivedi Work
- Regional Customer Service Head and Head - Control Tower @ (December 2019 - Present)
- Regional Operations Capability Manager @ (July 2018 - November 2019)
- Contact Center Manager @ (January 2013 - June 2018)
- Regional Customer Service Manager @ (July 2008 - December 2013)
- Assistant Manager @ (July 2003 - May 2008)
- Customer Service Executive @ (December 2002 - June 2003)
Jignesh Trivedi Education
- St. Xavier's College
Bachelor of Commerce - BCom (Accounting)
1999-2002 - St. Xavier's College
Higher secondary (commerce)
1986-1999
Jignesh Trivedi Skills
- Leadership
- Operations Management
- Internal Investigations
- Fraud Investigations
- Compliance Management
- Team Management
- People Development
- Time Management
- Project Management
- Analytical Skills
- Performance Management
- Customer Experience
- Contact Centers
- Customer Relationship Management (CRM)
- Presentation skills
- Facilitation and training skills
- Customer interaction skills
- Communication skills - spoken and written
- Negotiation and interpersonal skills
- Analytical, organisational and motivational skills
- Team Building & Retention Skills
- Warehouse Management
- Warehousing
- Logistics
- New Business Development
- Business Development
- Interpersonal Communication
- Presentations
- Quality Management
- Quantitative Analytics
Jignesh Trivedi Summary
- Jignesh Trivedi, based in Kolkata, WB, IN, is currently a Regional Customer Service Head and Head - Control Tower at Blue Dart Express Limited. Jignesh Trivedi brings experience from previous roles at Blue Dart Express Limited and Blue Dart. Jignesh Trivedi holds a 1999 - 2002 Bachelor of Commerce - BCom in Accounting @ St. Xavier's College. With a robust skill set that includes Leadership, Operations Management, Internal Investigations, Fraud Investigations, Compliance Management and more. Jignesh Trivedi has 2 emails and 1 mobile phone numbers on RocketReach.
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