Jignesh Trivedi Email & Phone Number
Regional Customer Service Head and Head - Control Tower @ Blue Dart
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Jignesh Trivedi Location
- Kolkata, WB, IN
Jignesh Trivedi Work
- 2019 -now Regional Customer Service Head and Head - Control Tower @
- 2008 -2013 Regional Customer Service Manager @
- 2018 -2019 Regional Operations Capability Manager @
- 2013 -2018 Contact Center Manager @
- 2003 -2008 Assistant Manager @
- 2002 -2003 Customer Service Executive @
Jignesh Trivedi Education
- St. Xavier's College 1999-2002
- St. Xavier's College
Higher secondary (commerce)
1986-1999
Jignesh Trivedi Skills
- Leadership
- Operations Management
- Internal Investigations
- Fraud Investigations
- Compliance Management
- Team Management
- People Development
- Time Management
- Project Management
- Analytical Skills
- Performance Management
- Customer Experience
- Contact Centers
- Customer Relationship Management (CRM)
- Presentation skills
- Facilitation and training skills
- Customer interaction skills
- Communication skills - spoken and written
- Negotiation and interpersonal skills
- Analytical, organisational and motivational skills
- Team Building & Retention Skills
- Warehouse Management
- Warehousing
- Logistics
- New Business Development
- Business Development
Jignesh Trivedi Summary
- Jignesh Trivedi, based in Kolkata, WB, IN, is currently a Regional Customer Service Head and Head - Control Tower at Blue Dart Express Limited. Jignesh Trivedi brings experience from previous roles at Blue Dart Express Limited and Blue Dart. Jignesh Trivedi holds a 1999 - 2002 St. Xavier's College. With a robust skill set that includes Leadership, Operations Management, Internal Investigations, Fraud Investigations, Compliance Management and more. Jignesh Trivedi has 2 emails and 1 mobile phone numbers on RocketReach.
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