Jhedd MacAlinga Email & Phone Number
IT Manager @ Cybalink Solutions
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Jhedd MacAlinga Location
- Valenzuela, NCR, PH
Jhedd MacAlinga Work
- 2024 -now IT Manager @
- 2022 -2023 Data and Technology Manager @
- 2021 -2022 IT Helpdesk Manager @
- 2019 -2021 HelpDesk Manager - Global Shared Services IT @
- 2017 -2018 Service Desk Manager - Managed and Shared Services @ MicroSourcing
- 2016 -2017 Service Desk Manager - Managed and Shared Services @ Logicalis Australia
- 2012 -2016 IT Global Service Desk Team Lead (Managed Services) @
- 2009 -2012 Call Center Department Head @ City Delivery Food Solutions Inc.
- 2005 -2007 L2 Technical Support Representative @
Jhedd MacAlinga Education
- Colegio de San Juan de Letran 2002-2004
- Don Bosco Technical Institute, Makati 1998-2002
Jhedd MacAlinga Skills
- Global Service Management
- Operations Management
- Team Management
- Team Leadership
- Leadership Development
- Technical Leadership
- Organizational Leadership
- Employee Training
- Technical Training
- Quality Assurance
- Quality Auditing
- Quality Control
- Quality Management
- Technical Support
- Call Centers
- Troubleshooting
- Active Directory
- Microsoft Exchange
- VPN
- Hardware
- IT Service Management
- Service Delivery
- SLA
- Citrix
- ITIL
- Vendor Management
- Customer Service
- Customer Experience
- Virtual Private Network (VPN)
- Contact Centers
- Service-Level Agreements (SLA)
Jhedd MacAlinga Summary
- Jhedd MacAlinga, based in Valenzuela, NCR, PH, is currently a IT Manager at Cybalink Solutions. Jhedd MacAlinga brings experience from previous roles at Payreto, SMEC and MicroSourcing. Jhedd MacAlinga holds a 2002 - 2004 Colegio de San Juan de Letran. With a robust skill set that includes Global Service Management, Operations Management, Team Management, Team Leadership, Leadership Development and more. Jhedd MacAlinga has 2 emails and 2 mobile phone numbers on RocketReach.
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