Jetpack Information

Most 3PLs promise the world and hand you a ticket number. Growing brands are forced to choose between quality care and scale. We built Jetpack to prove you can have both. We're a next-gen fulfillment and shipping platform for ecommerce brands doing 2K–75K orders/month who are tired of feeling invisible at their current 3PL. Our thing? Pairing legitimately massive infrastructure (65+ warehouses, intelligent routing and inventory distribution, industry-leading reliability) with something that doesn't usually come along with that sort of scale: people who actually give a damn about your brand. We call it Jetpack Care. A real-time Slack channel with a dedicated team who knows your brand inside and out. Full executive visibility on every conversation. No chatbots. No ticket queues. No "expect an answer in 48 hours." When something breaks, our whole team sees it and swarms it. When nothing's broken, we're already optimizing. We've also built advanced tech that runs deep. We've designed three proprietary IQ engines that work together across the entire shipment lifecycle: ◾ Multi-Hub IQ uses machine learning to position inventory closer to demand — cutting transit times up to 3x and costs up to 45%. ◾ Carrier IQ selects the optimal last-mile carrier for every shipment based on destination, weight, and real-time performance. ◾ Delivery IQ watches every package after it ships — so you know before your customer does. Powered by Scout, our AI prediction engine, it calculates actual delivery probability, detects at-risk shipments before they become complaints, and auto-files carrier claims on lost packages without you lifting a finger. We're selective about who we partner with. No mega-corps. Just brands we believe in, treated like they matter. Future-forward fulfillment. Old-school care. That's Jetpack. 🚀