Jet Interactive Pty Ltd Information

Jet Interactive is an Australian business communications platform that helps organisations manage inbound and outbound calls across browser-based softphones, cloud mobile, desk phones and CRM environments. Built on Jet’s own network, the platform supports business phone systems, cloud mobile, virtual mobiles, SIP, call routing, IVRs, queues, SMS, voicemail and unified communications — all designed to keep customer conversations connected across teams, devices and locations. Jet Interactive also helps businesses do more than simply handle calls. Its call tracking, Google Call Ads tracking and reporting capabilities connect phone enquiries back to campaigns, channels, keywords and customer outcomes, helping marketing teams understand what is driving response and where revenue is really coming from. Data is reported within the Jet platform as well as sent to Adwords, Google Analytics and Salesforce through native integrations. For sales and service teams, Jet improves visibility and workflow by bringing calls, SMS, voicemail and conversation history into one connected environment. Jet captures rich call data, recordings, transcripts and attribution signals so businesses can measure far more than clicks and impressions. CRM integrations help automatically log activity and support faster, better-informed conversations. For operations and IT teams, Jet provides centralised control across numbers, call flows, routing, devices and reporting, helping businesses support office, field-based and multi-site teams from one platform. Jet Cloud Mobile helps businesses reduce the risk of staff churn by keeping calls, SMS and customer history connected to the business, not just the individual employee. This protects valuable data when staff change, and gives teams better visibility over past communications. For leadership teams, Jet brings communications, attribution and CRM data together to create a more complete view of performance across marketing, sales and operations.