Jessica Stuart Email & Phone Number
Head of Service Design and Customer Experience @ Focus Partners Australia
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Jessica Stuart Location
- Sydney, NSW, AU
Jessica Stuart Work
- Head of Service Design and Customer Experience @ (January 2026 - Present)
- CX - Membership Services Enablement Manager @ (November 2024 - January 2026)
- Product and Customer Experience Consultant @ (July 2024 - August 2024)
- Senior Manager, Customer Experience @ (May 2021 - May 2024)
- Senior Manager, Customer and User Experience @ (June 2019 - May 2021)
- Customer Experience Manager @ (July 2018 - May 2019)
- Contract Services Manager @ (August 2016 - July 2018)
- Operations Manager - Origination and Maintenance @ (June 2015 - August 2016)
- Change Analyst @ (February 2015 - May 2015)
- Account Origination and Maintenance Associate @ (December 2012 - January 2015)
- Customer Service Specialist @ (January 2012 - January 2012)
- Foreign Banking Cashier @ (January 2011 - January 2012)
- Customer Service Representative @ (June 2010 - August 2011)
Jessica Stuart Skills
- Banking
- Business Analysis
- Business Initiatives
- Business Process Design
- Business Process Improvement
- Business Strategy
- Business-to-Business (B2B)
- Change Initiatives
- Continuous Improvement
- Contract Management
- Cross-functional Team Leadership
- Customer Experience
- Customer Experience Design
- Customer Experience Management
- Customer Insight
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Service
- Data Analysis
- Data-Driven Insights
- Digital Strategy
- Finance
- Financial Services
- Leadership
- Management
- Market Analysis
- Microsoft Office
- Operations Management
- Process Improvement Projects
- Product Development
- Product Road Mapping
- Product Service
- Project Management
- Project Status Reporting
- Research
- Retail Banking
- Risk Management
- Service Delivery
- Service Design
- Social Media
- Stakeholder Management
- Strategic Planning
- Team Leadership
- Team Performance
- Teamwork
- Time Management
- User Experience (UX)
- User-centered Design
- Voice of the Customer
- Voice of the Customer Analysis
Jessica Stuart Summary
- Jessica Stuart, based in Sydney, NSW, AU, is currently a Head of Service Design and Customer Experience at Focus Partners Australia. Jessica Stuart brings experience from previous roles at Teachers Health, AUSIEX and CommSec. With a robust skill set that includes Banking, Business Analysis, Business Initiatives, Business Process Design, Business Process Improvement and more. Jessica Stuart has 1 mobile phone numbers on RocketReach.
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Top Focus Partners Australia Employees
Kristen Bell
President | Board Director
Sydney, NSW, AU
Stephen Hill
Group Head of Finance
Sydney, NSW, AU
Shane Hermann
Head of Practice Management and Operations
Sydney, NSW, AU
Peter Z.
Director
Sydney, NSW, AU
Jessica Stuart
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