Jessica Patel's Location
Charlotte, NC, US
Jessica Patel's Work
- Director, Customer Care @ Belk
- Interim Director, Web and App Product Owner @ Belk
- Director, Global Service Desk @ Curvature
- Director, Contact Center @ Family Dollar
- Manager, HR Service Center @ Family Dollar
- Senior Call Center Operations Manager and Director @ Advanced Call Center Technologies, LLC
- Call Center Operations Manager @ Startek
- Call Center Quality Manager @ Startek
Jessica Patel's Education
- Colorado Technical University
Bachelor of Business Administration - BBA (Business Administration and Management, General)
2022 - 2023 - National College
Associates; Diploma (Business Administration-Management)
2005 - 2007
Jessica Patel's Skills
- Call Centers
- Training
- Human Resources
- Process Improvement
- Leadership
- Coaching
- Team Building
- Management
- Quality Assurance
- Workforce Management
Jessica Patel's Summary
Jessica Patel, based in Charlotte, NC, US, is currently a Director, Customer Care at Belk, bringing experience from previous roles at Belk, Curvature and Family Dollar. Jessica Patel holds a 2022 - 2023 Bachelor of Business Administration - BBA in Business Administration and Management, General @ Colorado Technical University. With a robust skill set that includes Call Centers, Training, Human Resources, Process Improvement, Leadership and more, Jessica Patel contributes valuable insights to the industry. Jessica Patel has 3 emails and 1 mobile phone number on RocketReach.
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