Master of Business Administration - MBA (Negócios Digitais)
2020 - 2021
Pontifícia Universidade Católica do Rio Grande do Sul
Especialização (Inteligência Competitiva e de Mercado)
2017 - 2018
Centro Universitário Senac
Bachelor of Human Resource Management (Human Resource Management)
2014 - 2016
CS academy
(Customer Success)
FIAP
(Customer Experience Management)
Jéssica Martins's Skills
Recursos humanos
CSC
Human Resources
Ciclo PDCA
VoIP
Processos CSC
Retail
Operating Systems
Recrutamento
Telecommunications
Jéssica Martins's Summary
Jéssica Martins, based in Porto Alegre, RS, BR, is currently a Head Of Customer Experience at MA Hospitalar, bringing experience from previous roles at MA Hospitalar, Iluminim and Cia Zaffari. Jéssica Martins holds a 2020 - 2021 Master of Business Administration - MBA in Negócios Digitais @ UniRitter. With a robust skill set that includes Recursos humanos, CSC, Human Resources, Ciclo PDCA, VoIP and more, Jéssica Martins contributes valuable insights to the industry. Jéssica Martins has 1 email on RocketReach.