Jessica Hannes's Location
Chicago, IL, US
Jessica Hannes's Work
- Director and Head of Support @ Esusu
- VP Customer Support and Operations @ Podium
- Vice President Global Product Support @ MA marketing d.o.o.
- Sr Director, Global Customer Product Support @ Zendesk
- Director Customer Support and Operations @ Wolters Kluwer Tax & Accounting US
- Director, Customer Retention @ Assurant
- Manager, Customer Support and Service @ IDEX Corporation
- Manager, Customer Care and Operations @ ACCO Brands
- Manager, Customer Service @ ACCO Brands
Jessica Hannes's Education
- Ripon College
BA Liberal Arts
Jessica Hannes's Skills
- Process Improvement
- Call Center
- Team Building
- Change Management
- Problem Solving
- Sales Support
- Customer Retention
- Cross-functional Team Leadership
- Coaching
- Team Leadership
Jessica Hannes's Summary
Jessica Hannes, based in Chicago, IL, US, is currently a Director and Head of Support at Esusu, bringing experience from previous roles at Podium, ActiveCampaign, Zendesk and Wolters Kluwer Tax & Accounting US. Jessica Hannes holds a BA Liberal Arts @ Ripon College. With a robust skill set that includes Process Improvement, Call Center, Team Building, Change Management, Problem Solving and more, Jessica Hannes contributes valuable insights to the industry. Jessica Hannes has 3 emails and 1 mobile phone number on RocketReach.
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