Vice President of Customer Success @ (August 2023 - October 2024)
Vice President of Customer Success @ (January 2020 - June 2023)
Executive Member @ (January 2021 - December 2022)
VP, Professional Services @ (May 2019 - January 2020)
VP, Professional Services, (ex Apttus) East Region, E-Commerce and Quote to Cash Solutions @ (May 2016 - May 2019)
Director, Digital Marketing and Commerce @ (January 2009 - April 2016)
Manager, Business Systems Integration, eCommerce (ex BearingPoint) @ (January 2006 - December 2009)
Senior Consultant @ Arthur Andersen Business Consulting (June 2003 - June 2006)
Consultant @ Arthur Andersen Business Consulting (March 2002 - June 2003)
Jessica Education
Columbia Business School
Executive MBA - Dual Degree Joint EMBA Program with HaaS
2008-2009
University of California, Berkeley, Haas School of Business
Executive MBA - Dual Degree Joint EMBA Program with Columbia Business School
2008-2009
University of Technology Sydney
Bachelor of Sciences
Jessica Skills
E-Commerce
Operational Excellence
Voice of the Customer
Professional Services
Post-Sales
Customer-Focused Service
Customer Journeys
Customer Success
Executive Leadership
Team Building
Program Management
Multi-channel Marketing
B2B
Customer Engagement
Customer Experience
Web Content Management
Digital Asset Management
Digital Strategy
Management Consulting
Mobile Devices
Strategy
SaaS
Start-ups
Project Management
Cloud Computing
Business Transformation
Business Process Improvement
Analytics
Acquisition Integration
Business Process
Enterprise Software
Cross-functional Team Leadership
Public Speaking
Management
Software as a Service (SaaS)
Business-to-Business (B2B)
Social Commerce
Integration
E Commerce
Cross Functional Team Leadership
Marketing
Mobility Strategy
Software as a Service Saas
Mobile Strategy
Mobile Commerce
Business Development
IT Strategy
Business to Business B2b
Sales
Leadership
APIs
Business Systems
Strategic Planning
Multi Channel Marketing
Enterprise Mobility
Business Analysis
Research
Start Ups
Software as a Service
Business to Business
Jessica Summary
Jessica, based in San Francisco, CA, US, is currently a Go-To-Market Operations and Customer Delivery Executive at Inflection AI. Jessica brings experience from previous roles at Chief, Everlaw, MindTickle and Pavilion. Jessica holds a 2008 - 2009 Executive MBA - Dual Degree Joint EMBA Program with HaaS @ Columbia Business School. With a robust skill set that includes E-Commerce, Operational Excellence, Voice of the Customer, Professional Services, Post-Sales and more. Jessica has 5 emails and 4 mobile phone numbers on RocketReach.
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