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Jessica Location
Washington, DC, US
Jessica Work
CRO Manager @ (March 2025 - Present)
CRO Manager @ (June 2024 - March 2025)
Digital Experimentation and Optimization professional @ (February 2024 - June 2024)
Optimization and Usability Research @ (September 2019 - November 2023)
Senior Manager, Digital Optimization and Analytics @ (November 2018 - September 2019)
Senior Manager, Web Strategy @ (May 2018 - November 2018)
Digital Optimization Manager @ (October 2015 - May 2018)
Retention Marketing Analyst and Customer Insights Lead @ (November 2013 - October 2015)
Customer Success Associate @ (August 2010 - June 2011)
Bilingual medical receptionist @ Peak View Internal Medicine (May 2009 - July 2010)
French Language Conversation Partner @ (August 2005 - April 2009)
Research Intern @ Nairobi Peace Initiative NPI-Africa (June 2008 - August 2008)
Jessica Education
American University
Masters (Communication)
2014-2016
Center For Justice & Peacebuilding
Bachelor of Arts (History, Spanish)
2005-2009
Universidad de Cádiz
(Spanish)
2007-2007
Jessica Skills
Documentation
Agile Methodologies
Scrum
Agile Project Management
A Product Management guide to Experimentation & A/B testing
Digital Strategy
Product Requirements
User Experience (UX)
Adobe Analytics
Customer Experience
Customer Service
Customer Retention
Analysis
Customer Satisfaction
CRM
Email Marketing
Customer Relations
Research
Conversion Optimization
Data Analysis
Business Analysis
Spanish
Social Media
Outlook
Excel
Excellent Cross Cultural Communication
Analytical Skills
E Commerce
Adobe Target
Conversation
Extensive International Experience
Web Analytics
Social Media Marketing
Direct Marketing
PowerPoint
Adaptation
A/B testing
Strategic Planning
Retention Strategies
Microsoft Excel
Marketing Strategy
Responsys Interact
Fast Learner
Complaint Management
Salesforce.com
Customer Relationship Management Crm
French
Fluent in French
Brand Loyalty
Call Centers
Analytics
Marketing
Strategy
Parature
Leadership
Management
Digital Marketing
Highly Adaptable
Training
SQL
Customer Relationship Management
Jessica Summary
Jessica, based in Washington, DC, US, is currently a CRO Manager at Bounteous. Jessica brings experience from previous roles at Horizontal Talent, Kforce Inc, American Society of Clinical Oncology (ASCO) and SiriusXM. Jessica holds a 2014 - 2016 Masters in Communication @ American University. With a robust skill set that includes Documentation, Agile Methodologies, Scrum, Agile Project Management, A Product Management guide to Experimentation & A/B testing and more. Jessica has 3 emails and 2 mobile phone numbers on RocketReach.
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