Jessica De Souza Amador's Work
- Customer Success Lead @ Kadmos
- Senior Customer Success Manager @ Kadmos
- Mentor - Customer Success @ Palestart
- Customer Success Manager @ Oyster®
- Customer Success Lead @ Inbenta
- Instructor | Customer Experience @ Lemonade School | Escola de Marketing
- Customer Success Manager @ Kenoby Solucoes Em Recursos Humanos S.A.
- Customer Experience Analyst - Xpeer @ Nubank
- Trilingual Assistance Coordinator @ ASSIST CARD BRASIL
- Assistente de Pesquisa na Pós-graduação UCB: Política educacional, governança global e desenvolvimen @ Universidade Católica de Brasília
Jessica De Souza Amador's Education
- MBA SEDA Executive Education
Master of Business Administration - MBA (Customer Experience MBA)
2019 - 2021 - Udacity
Nanodegree (Digital Marketing)
2017 - 2018 - Universidade Católica de Brasília
Bachelor's degree (International Relations and Affairs)
2012 - 2015
- Riverside High School - NJ - USA
High School (High School/Secondary Diplomas and Certificates)
2005 - 2009
Jessica De Souza Amador's Skills
- Public Speaking
- English
- Critical Thinking
- International Relations
- Team Leadership
- Microsoft Word
- Microsoft Excel
- Customer Service
- Negotiation
- PowerPoint
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