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Jesse Eduria Location
Valenzuela, NCR, PH
Jesse Eduria Work
2025 -now Chief of Staff @
2024 -now Management Training Consultant and Leadership Coach @ LeaderPathfinder Solutions
2020 -2024 Sr. Manager, Customer Success L and D and Head of L and D, MNL @
2018 -2020 Senior Training Manager and Training Site Lead for Learning and Development @
2016 -2018 Senior Site Manager for Global Learning Excellence @
2015 -2016 Site Manager for Learning Services @
2013 -2015 Global Manager for Learning Services, QA and Process Improvement for IT Outsourcing Solutions @
2013 -2013 Manager - Learning Services, Quality Assurance and ITSM Process Improvement @
2012 -2013 Learning Services and Quality Assurance Manager @
2011 -2012 Learning Services Manager @
2007 -2011 Senior Technical Training Officer @
2004 -2007 Corporate Trainer @ PeopleSupport Inc.
Jesse Eduria Education
University of Asia and the Pacific
Bachelors (Liberal Arts, Humanities)
2011-2015
University of the Philippines
Bachelor Of Science
1993-1997
Jesse Eduria Skills
ITIL v3 Certified
Microsoft Certified Professional
Six Sigma
Service Desk
BMC Remedy
ITIL Certified
Troubleshooting
IT Service Management
Active Directory
BPO
IT Management
Software Documentation
Mentoring
ITIL
Customer Satisfaction
Team Management
Call Center
Training Delivery
Training
Call Centers
Quality Assurance
Service Delivery
Process Improvement
Soft Skills
Training Needs Analysis
Vendor Management
Performance Management
Management
Employee Training
Business Process
Leadership
Microsoft Office
Solutions
Outsourcing
Services
Coaching
Project Management
Continuous Improvement
Capital
Contact Centers
Business Process Outsourcing Bpo
Business Process Improvement
Business Process Outsourcing
Jesse Eduria Summary
Jesse Eduria, based in Valenzuela, NCR, PH, is currently a Chief of Staff at LiveWright. Jesse Eduria brings experience from previous roles at LeaderPathfinder Solutions, Remitly, TaskUs and TELUS International Philippines. Jesse Eduria holds a 2011 - 2015 Bachelors in Liberal Arts, Humanities @ University of Asia and the Pacific. With a robust skill set that includes ITIL v3 Certified, Microsoft Certified Professional, Six Sigma, Service Desk, BMC Remedy and more. Jesse Eduria has 2 emails and 4 mobile phone numbers on RocketReach.
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