Hallmark College of Technology/Hallmark College of Aeronautics
Associate's degree (Information Technology)
2013
-
2014
Jesse Diaz Skills
Computer Experience in Windows 2000, XP, Vista, 7 and Mac OS
Microsoft Word, Excel, Power Point and Outlook
Experience in a professional Helpdesk environment
Hardware/software troubleshooting
Application Support (Microsoft Office products, mainframe, Avaya, Adobe…etc)
Assisting users with technical products services
Using ticketing systems to track incidents
Research technical problems and answer questions that users may have
Receiving inbound calls for hardware/software technical support
Remote computing
Blackberry support
Telecommunications/voice support
Ticket Monitoring
Information Security, SQL server 2008 and Exchange server 2008 experience
Experience rebooting/restarting servers and Virtual machines
Jesse Diaz Summary
Jesse Diaz, based in San Antonio, TX, US, is currently a Onsite Lead Engineer at Zenith Dental IT. Jesse Diaz brings experience from previous roles at Citi and UCC. Jesse Diaz holds a 2013 - 2014 Associate's degree in Information Technology @ Hallmark College of Technology/Hallmark College of Aeronautics. With a robust skill set that includes Computer Experience in Windows 2000, XP, Vista, 7 and Mac OS, Microsoft Word, Excel, Power Point and Outlook, Experience in a professional Helpdesk environment, Hardware/software troubleshooting, Application Support (Microsoft Office products, mainframe, Avaya, Adobe…etc) and more. Jesse Diaz has 3 emails and 1 mobile phone numbers on RocketReach.
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