Jess Yates Email & Phone Number
Director Customer Support @ Roost Inc
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Jess Yates Location
- Swansea, GB
Jess Yates Work
- Director Customer Support @ (May 2016 - Present)
- Export Sales Assistant @ (November 2014 - June 2015)
- Sales Administrator @ (March 2012 - November 2014)
Jess Yates Education
- The 6th Form College Farnborough 2008-2010
- All Hallows Catholic School, Farnham UK 2003-2008
Jess Yates Skills
- Account Management
- Analytical Skills
- Annual Reports
- Attention to Detail
- Build Strong Relationships
- Building Performance
- Builds Relationships
- Business Relationship Management
- Business-to-Business (B2B)
- Calendly
- Communication
- Conflict Management
- Constructive Feedback
- Contact Centers
- Cross-functional Team Leadership
- Customer Contact
- Customer Engagement
- Customer Experience
- Customer Issue Management
- Customer Journey Mapping
- Customer Journeys
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Service Training
- Customer Success
- Customer Support
- Data Analysis
- Data Entry
- Data Management
- Databases
- Email Clients
- English
- Google Sheets
- Grist
- Help Desk Support
- Identifying Trends
- Interpersonal Skills
- Jira
- Jira Service Desk
- Journey Management
- KPI Reports
- Key Performance Indicators
- Leadership
- Management
- Microsoft Excel
- Microsoft Office
- Net Promoter Score
- Office Administration
- Office Equipment
- Order Processing
- Organization Skills
- Performance Reviews
- Personnel Files
- Phone Etiquette
- Problem Solving
- Process Improvement
- Product Knowledge
- Program Management
- Programmes
- Project Leadership
- Project Management
- Purchase Orders
- Recruiting
- Reporting
- Sales Order Processing
- Service Improvement
- Startups
- Team Building
- Team Development
- Team Leadership
- Team Management
- Team Motivation
- Team Performance
- Teamwork
- Technical Support
- Telephone Manner
- Ticketing Systems
- Time Management
- Troubleshooting
- Zapier
- Zendesk
Jess Yates Summary
- Jess Yates, based in Swansea, GB, is currently a Director Customer Support at Roost Inc. Jess Yates brings experience from previous roles at Porta Romana and Zehnder Group UK Ltd. Jess Yates holds a 2008 - 2010 The 6th Form College Farnborough. With a robust skill set that includes Account Management, Analytical Skills, Annual Reports, Attention to Detail, Build Strong Relationships and more. Jess Yates has 1 mobile phone numbers on RocketReach.
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