Jess Turner Email
Vodafone Director @ Webhelp
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Jess Turner Location
- Uttoxeter, GB
Jess Turner Work
- Vodafone Director @ (August 2010 - Present)
- Semi Retired @ Open to the Right Opportunities (March 2020 - Present)
- Account Director @ (January 2019 - March 2020)
- Head of Continuous Improvement Vodafone UK Customer Services @ (June 2001 - August 2010)
- Operations Director @ (January 2010 - Present)
- Head of Business Improvement @ (January 1996 - January 2001)
- Area Service Manager @ (January 1989 - January 1996)
Jess Turner Education
- Staffordshire University 1985
Jess Turner Skills
- Telecommunications
- Contact Centers
- Customer Experience
- Management
- Call Center
- Process Improvement
- Project Delivery
- Forecasting
- Call Centers
- Leadership
- Team Management
- Outsourcing
- Team Leadership
- Mobile Devices
- BPO
- Mobile Communications
- Operations Management
- Stakeholder Management
- Service Delivery
- CRM
- Change Management
- Time Management
- Business Process Improvement
- Business Analysis
- Customer Service
- Business Transformation
- Project Planning
- Performance Management
- Vendor Management
- Customer Satisfaction
- Coaching
- Strategy
- Account Management
- Program Management
- Workforce Management
- Employee Engagement
- Sla
- Training Delivery
- Customer Retention
- Offshoring
- Performance Improvement
- Culture Change
- Operational Excellence
- Managed Services
- Continuous Improvement
- Governance
- Business Process
- PRINCE2
- Six Sigma
- Key Performance Indicators
Jess Turner Summary
- Jess Turner, based in Uttoxeter, GB, is currently a Vodafone Director at Webhelp. Jess Turner brings experience from previous roles at Open to the Right Opportunities, Webhelp and Vodafone. Jess Turner holds a Staffordshire University. With a robust skill set that includes Telecommunications, Contact Centers, Customer Experience, Management, Call Center and more. Jess Turner has 4 emails on RocketReach.
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