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Jess Lovell Location
Naples, FL, US
Jess Lovell Work
Vice President of Client Success @ (August 2026 - Present)
Vice President Client Services @ (August 2025 - August 2026)
Vice President of Customer Success | Executive | Builder | Scaler | M and A | SaaS | CPG | @ (November 2019 - April 2024)
Director of Global Customer Support | Scaler | Digital Transformation | FinTech @ (July 2018 - November 2019)
Director of Client Support (Americas) | Customer Experience | Profitability Optimization | FinTech @ (October 2015 - July 2018)
Client Services Manager | Customer Experience | Service Innovation | Optimization | FinTech @ (January 2014 - October 2015)
Change Agent | Executive Communication| Organizational Change | Life Insurance @ (June 2013 - November 2013)
Head of Operations - St.George Margin Lending | Organizational Change | Financial Services @ (April 2012 - June 2013)
Settlements Manager | Cross Functional Innovation and Collaboration | Margin Lending @ (January 2008 - May 2012)
Equity Settlements Officer @ (January 2004 - January 2007)
Office Administrator @ Leveraged Equities (January 2002 - January 2003)
Jess Lovell Education
Charles Sturt University
Bachelor's degree (Accounting)
2002-2016
Charles Sturt University
Bachelor’s Degree (Bachelor of Business (Accounting))
2004-2015
Jess Lovell Skills
Asset Management
Banking
Build Strong Relationships
Business Transformation
Change Management
ChurnZero
Client Services
Coaching & Mentoring
Contact Centers
Cross-functional Collaborations
Customer Experience
Customer Retention
Customer Satisfaction
Customer Service
Customer Support
Derivatives
Equities
Executive Leadership
Financial Markets
Financial Risk
Financial Services
Global Leadership
Incident Management
Investments
Jira
Jira Service Desk
Mergers & Acquisitions (M&A)
Migration Projects
Operational Risk
People Management
Planning Budgeting & Forecasting
Portfolio Management
Problem Solving
Relationship Management
Risk Management
SWIFT Payments
Salesforce Service Cloud
Staff Development
Stakeholder Management
Strategy
Superannuation
Team Management
Transition Management
Wealth Management
Workforce Management
Zendesk Customer Service Software
Jess Lovell Summary
Jess Lovell, based in Naples, FL, US, is currently a Vice President of Client Success at Archer Integrated Risk Management. Jess Lovell brings experience from previous roles at Nexcess, SPINS and Morningstar. Jess Lovell holds a 2002 - 2016 Bachelor's degree in Accounting @ Charles Sturt University. With a robust skill set that includes Asset Management, Banking, Build Strong Relationships, Business Transformation, Change Management and more. Jess Lovell has 1 emails and 1 mobile phone numbers on RocketReach.
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