Customer Success Program Manager @ (September 2025 - Present)
Sr. Customer Programs Manager @ (April 2024 - February 2025)
Internal Communications Manager, People and Culture @ (June 2021 - April 2024)
Advocacy and Community Manager, Customer Engagement @ (November 2019 - June 2021)
Community Strategist, Customer Marketing @ (July 2016 - November 2019)
Community and Design Manager @ (April 2014 - July 2016)
Community Support Worker @ (April 2011 - September 2012)
Jess Burnham Education
Simon Fraser University
Organizational Engagement
2024-2024
University of Alberta
Indigenous Canada
2022-2022
Capilano University
Interactive Design Program
2012-2014
Jess Burnham Skills
Adobe Creative Suite
Blogging
Brand Development
C-Level Executive Support
Cascading Style Sheets (CSS)
Change Management
Co-marketing
Community Building
Community Engagement
Community Management
Community Outreach
Content Management Systems (CMS)
Copywriting
Corporate Communications
Customer Advisory Boards
Customer Advocacy
Customer Engagement
Customer Insight
Customer Onboarding
Customer Retention
Customer Segmentation Strategy
Digital Marketing
Disability Advocacy
Diversity & Inclusion
Email Marketing
Event Management
Feedback Management
FinTech
Interaction Design
Internal Communications
Organizational Culture
Product Adoption
Program Management
Start-up Environment
Strategic Communications
Strategic Partnerships
Team Coordination
Voice of the Customer
Jess Burnham Summary
Jess Burnham, based in Vancouver, BC, CA, is currently a Revenue Programs Manager at ScalePad. Jess Burnham brings experience from previous roles at ScalePad and Unbounce. Jess Burnham holds a 2024 - 2024 Organizational Engagement @ Simon Fraser University. With a robust skill set that includes Adobe Creative Suite, Blogging, Brand Development, C-Level Executive Support, Cascading Style Sheets (CSS) and more. Jess Burnham has 1 emails on RocketReach.
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