Jess Bond Email
Service Catalogue Manager @ Leidos Australia
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Jess Bond Location
- Townsville City, QLD, AU
Jess Bond Work
- Service Catalogue Manager @ (December 2023 - Present)
- Manager @ (April 2022 - December 2023)
- Experience and Service Design Manager @ (March 2022 - April 2022)
- Systems Delivery Lead @ (May 2021 - March 2022)
- ServiceNow Platform Lead @ (February 2020 - May 2021)
- ICT Service Delivery Coordinator @ (August 2019 - February 2020)
- ITSM Platforms Solutions Lead (ServiceNow) @ (August 2018 - August 2019)
- ITSM Process Analyst @ (October 2017 - August 2018)
- Desktop Support Team Leader @ (July 2014 - October 2017)
- ServiceNow Business Analyst Lead Liaison @ (February 2016 - September 2016)
- Desktop Analyst @ (April 2012 - July 2014)
- Onsite IT - Desktop Analyst @ Brisbane Airport Corporation (March 2014 - July 2014)
- Desktop Analyst @ QGC - A BG Group Business (January 2012 - January 2014)
- Network Systems Support Officer @ (January 2009 - January 2011)
- IT Systems Administrator @ (January 2009 - January 2009)
- IT Technician and 2IC @ The Cathedral School (January 2008 - January 2009)
- IT Cadet @ (January 2006 - January 2008)
Jess Bond Education
- James Cook University
Bachelor of Information Technology (Industry Professional)
2006-2008
Jess Bond Skills
- Citrix
- Windows Server
- Technical Writing
- Active Directory
- ITIL
- Service Delivery
- IT Service Management
- Help Desk Support
- Incident Management
- Windows 7
- Microsoft Exchange
- Technical Support
- Windows XP
- Cisco Technologies
- Technical Documentation
- Troubleshooting
- Blackberry Enterprise Server
- Group Policy
- People Skills
- SharePoint
- System Administration
- Computer Hardware
- VPN
- Blackberry
- Network Administration
- VMware
- DHCP
- Microsoft Technologies
- Operating Systems
- Vendor Management
- Service Desk
- Software Documentation
- Software Installation
- Servers
- Information Technology
- BMC Remedy
- Disaster Recovery
- IT Management
- IT Operations
Jess Bond Summary
- Jess Bond, based in Townsville City, QLD, AU, is currently a Service Catalogue Manager at Leidos Australia. Jess Bond brings experience from previous roles at Deloitte, entrago and Royal Flying Doctor Service of Australia. Jess Bond holds a 2006 - 2008 Bachelor of Information Technology in Industry Professional @ James Cook University. With a robust skill set that includes Citrix, Windows Server, Technical Writing, Active Directory, ITIL and more. Jess Bond has 2 emails on RocketReach.
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