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Jess B. Location
Cambridge, MA, US
Jess B. Work
Principal Content Strategist, Agentforce @ (February 2024 - Present)
Lead Technical Writer, Einstein GPT @ (April 2023 - February 2024)
Lead Technical Writer, Service Einstein @ (May 2021 - April 2023)
Staff Technical Writer @ (April 2019 - May 2021)
Customer Success Manager @ (September 2016 - April 2019)
Solutions Support Engineer @ (February 2016 - September 2016)
Cloud Consultant @ (January 2014 - February 2016)
Product Manager @ (September 2011 - November 2013)
Project Manager, e-learning @ (February 2009 - September 2011)
Technical Support Coordinator @ (May 2006 - February 2009)
Associate @ BayaSoft LLC (November 2005 - March 2006)
Project Manager Liaison @ Young Entrepreneurs Alliance (student management consulting (December 2004 - May 2005)
Operations and Market Analyst Intern @ Babson Executive Education (May 2003 - May 2005)
Intern @ Beckson Manufacturing, Inc (June 2000 - August 2001)
Jess B. Education
UMass Boston
MEd (Instructional Design)
2011-2013
Babson College
BS (Business Management; Technology Marketing and Corporate Strategy)
2001-2005
Jess B. Skills
Moodle
Agile Methodologies
Program Management
Product Management
Mobile Devices
Integration
Technical Writing
Databases
Software Development
Social Media
Management
Cross Functional Team Leadership
Marketing
Research
Instructional Design
Market Research
Software Documentation
HR Solutions
Business Development
Analytics
Cloud Computing
E Learning
Data Analysis
Consulting
Microsoft Excel
Leadership
Te Management
Social Networking
HTML
Strategic Partnerships
CRM
Project Management
Recruiting
Volunteer Management
SaaS
Learning Management
Team Leadership
Competitive Analysis
Hands on Training
Microsoft Office
Salesforce.com
Team Building
Training
Content Management
Robotics
Social Media Marketing
Product Development
Process Improvement
Analysis
Start Ups
Proposal Writing
Jess B. Summary
Jess B., based in Cambridge, MA, US, is currently a Principal Content Strategist, Agentforce at Salesforce. Jess B. brings experience from previous roles at Salesforce. Jess B. holds a 2011 - 2013 MEd in Instructional Design @ UMass Boston. With a robust skill set that includes Moodle, Agile Methodologies, Program Management, Product Management, Mobile Devices and more. Jess B. has 2 emails and 3 mobile phone numbers on RocketReach.
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