Jesper Jespersen Email
Major Incident Manager @ Novo Nordisk
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Jesper Jespersen Location
- Copenhagen, DK
Jesper Jespersen Work
- Major Incident Manager @ (March 2024 - Present)
- PO Global Incident and Problem Manager at GN @ (December 2020 - February 2024)
- Global Incident and Problem Manager @ (February 2019 - December 2020)
- Incident Manager @ (July 2017 - January 2019)
- Senior Consultant Incident Manager @ (May 2011 - June 2017)
- Incident Manager @ (January 2007 - April 2011)
- ServiceDesk Onsite Manager @ Ementor (February 2004 - December 2006)
- First level IT Supporter @ Ementor (March 2001 - January 2004)
Jesper Jespersen Education
- Service & Supportforum
Incident and servicedesk management (ITEL Education)
2008-2011 - Ballerup teknisk skole
(IT Administrator)
1998-2001 - Falkonergårdens gymnasium
(Student)
1979-1981 - Husum Skole
(Public school)
1968-1978
Jesper Jespersen Skills
- ITIL
- Incident Management
- Service Management
- IT Operations
- IT Service Management
- SLA
- Service Desk
- Problem Management
- Service Delivery
- Outsourcing
- Software Documentation
- IT Outsourcing
- IT Management
- Governance
- Windows Server
- Management
- Service Improvement
- Team Management
- Business Process
- Technical Support
- System Deployment
- Citrix
- IT Strategy
- Infrastructure
- Service Level Agreements Sla
- Service Level Agreements
Jesper Jespersen Summary
- Jesper Jespersen, based in Copenhagen, DK, is currently a Major Incident Manager at Novo Nordisk. Jesper Jespersen brings experience from previous roles at GN Group, LEO Pharma, NETS and Carlsberg Group. Jesper Jespersen holds a 2008 - 2011 Incident and servicedesk management in ITEL Education @ Service & Supportforum. With a robust skill set that includes ITIL, Incident Management, Service Management, IT Operations, IT Service Management and more. Jesper Jespersen has 3 emails on RocketReach.
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