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Jerry Webb Location
Garland, TX, US
Jerry Webb Work
Vice President Technology Risk and Governance @ (November 2022 - Present)
Director IT Issue and TPRM Management @ (January 2020 - November 2022)
Director of IT Operations @ (November 2002 - December 2019)
Telecommunications Manger @ (March 2000 - November 2002)
Senior Project Manager @ (January 1998 - January 2000)
Tier 3 Engineer @ Avaya (January 1995 - January 1998)
Installation and Service Manager @ (January 1992 - January 1995)
Communication technician @ (January 1987 - January 1991)
Jerry Webb Education
American Commercial College - Odessa
(Business Administration, Management)
1985-1998
UT Permian Basin
Jerry Webb Skills
Avaya
Call Center
Unified Communications
Telecommunications
CTI
ACD
SIP
Call Centers
Integration
Active Directory
IT Operations
Disaster Recovery
Vendor Management
Contact Centers
Service Delivery
Business Analysis
Visio
VoIP
Routing
Management
Risk Management
Avaya Aura Contact Center 6.0.1 - 8000 users
Aspect UIP Contact Center 7.2 -3000 Agents
Aspect ALM in HA configuration 3.0
Prognosis 9.6.1 update 3
Data Center
MPLS
IVR
Software Documentation
Cisco Technologies
Telephony
Troubleshooting
IP
Switches
LAN-WAN
WAN
ITIL
Network Design
Software Installation
IT Management
Managed Services
IT Service Management
Networking
Security
Servers
Wireless Networking
Event Management
7.2 3000 Agents
Public Relations
Avaya Aura Contact Center 6.0.1
Leadership
Aspect Alm in Ha
Asylum
Sales
8000 Users
Lan Wan
Aspect Uip Contact
Aspect Uip Contact Center
Avaya Aura Contact
2.Strategic Thinking
Core Competencies
Call Center Soultion
2. Strategic Thinking
Jerry Webb Summary
Jerry Webb, based in Garland, TX, US, is currently a Vice President Technology Risk and Governance at Exeter Finance. Jerry Webb brings experience from previous roles at Exeter Finance, Santander Consumer USA, Event Horizon and Applied Innovations. Jerry Webb holds a 1985 - 1998 American Commercial College - Odessa. With a robust skill set that includes Avaya, Call Center, Unified Communications, Telecommunications, CTI and more. Jerry Webb has 3 emails and 3 mobile phone numbers on RocketReach.
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