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Jerry Shields Location
Ormond Beach, FL, US
Jerry Shields Work
Sales Consultant @ (July 2026 - Present)
Independent Consultant @ (October 2025 - July 2026)
Deputy Program Manager | Federal Customer Success and SaaS Modernization @ (January 2025 - September 2025)
Deputy Program Manager | Federal Digital Transformation and Automation @ (January 2025 - May 2025)
Enterprise Customer Success Manager | Strategic Accounts and SaaS Adoption @ (June 2022 - January 2025)
Chief of Broadcast Operations | Government Stakeholder Success and Mission-Critical Operations @ (September 2015 - June 2022)
Chief Engineer | Technical Operations, Customer Reliability and Service Delivery @ (May 2009 - August 2015)
Jerry Shields Education
University of Phoenix
Attended (Information Technology-Multimedia and Visual Comm)
Community College of the Air Force
Associates (Communications Technology)
Jerry Shields Skills
AI for Business
AI for Project Management
Account Management
Agile Methodologies
Agile Project Management
Analytical Skills
Artificial Intelligence (AI)
Artificial Intelligence for Business
Broadcast
Broadcast Engineering
Broadcast Television
Budget Development
Business Analysis
Business Development
Channel Partner Enablement
ChatGPT
Continuous Improvement
Cross-functional Team Leadership
Customer Adoption
Customer Escalation Management
Customer Experience
Customer Experience Management
Customer Loyalty
Customer Onboarding
Customer Relationship Management (CRM)
Customer Retention
Customer Success
Defense
Digital Transformation
Digital Video
Engineering Management
Executive Business Reviews
Executive-level Communication
FAR/DFARS/DODI
Generative AI for Leadership
Generative AI for Management
HD Video
High Availability (HA)
Jira
Key Metrics
Microsoft 365
Microsoft Project
Multimedia
Objectives and Key Results (OKRs)
Operations Management
Pre-Sales Consulting
Product Demonstration
Production Managment
Program Management
Project Communications
Project Governance
Project Leadership
Project Management
Project Portfolio Management
Project Risk
Project Scheduling
Quarterly Business Reviews
Regulatory Compliance
Renewals
Requirements Management
Risk Management
SaaS Sales
Saas Metrics
Sales Engineering
Salesforce.com
Salesforce.com Administration
Service Delivery
Six Sigma Black Belt
Six Sigma Green Belt
Solution Architecture
Stakeholder Management
Strategic Planning
Support Management
Team Management
Techical troubleshooting
Technical Operations
Technical Presentations
Upselling
User Story Mapping
Value Realization
Vendor Management
Video
Video Production
customer enablement
solution design
Jerry Shields Summary
Jerry Shields, based in Ormond Beach, FL, US, is currently a Sales Consultant at APCO International. Jerry Shields brings experience from previous roles at Titanium Veteran Solutions (TitanVet), Zolon Tech Inc., GovCom Solutions and TVU Networks. Jerry Shields holds a Attended in Information Technology-Multimedia and Visual Comm @ University of Phoenix. With a robust skill set that includes AI for Business, AI for Project Management, Account Management, Agile Methodologies, Agile Project Management and more. Jerry Shields has 2 emails and 2 mobile phone numbers on RocketReach.
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