Operations and Client Success Lead @ HandyManagement (February 2022 - November 2024)
Global Supply Chain Operations Manager @ (January 2014 - April 2019)
Order to Cash Operations Manager @ (January 2014 - April 2019)
Customer Care and Technical Support Manager @ (June 2007 - June 2013)
Sales Specialist @ ePLDT Ventus (November 2005 - May 2007)
Technical Support Engineer @ Sykes Asia (September 2004 - October 2005)
Jerry Santos Education
University of San Carlos
Jerry Santos Skills
Management
Customer Service
Customer Experience
Customer Satisfaction
IT Management
Outsourcing
Sales
Leadership
Process Improvement
Troubleshooting
Time Management
Service Delivery
Training
BPO
Technical Support
CRM
Vendor Management
Coaching
Team Leadership
Account Management
Call Centers
Business Process Outsourcing (BPO)
Healthcare
Customer Relationship Management Crm
Strategic Planning
Business Process Outsourcing Bpo
Enterprise Software
Supply Chain Management
Team Management
Operations Management
Business Process Improvement
Microsoft Word
Business Process Outsourcing
Customer Relationship Management
Jerry Santos Summary
Jerry Santos, based in Cebu City, PH, is currently a Client Success Manager at Tech Guru. Jerry Santos brings experience from previous roles at HandyManagement, Lexmark International, Inc. and Dell Technologies. Jerry Santos holds a University of San Carlos. With a robust skill set that includes Management, Customer Service, Customer Experience, Customer Satisfaction, IT Management and more. Jerry Santos has 3 emails on RocketReach.
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