Jerry Santos Email
Client Success Manager @ Tech Guru
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Jerry Santos Location
- Cebu City, PH
Jerry Santos Work
- Client Success Manager @ (November 2024 - Present)
- Operations and Client Success Lead @ HandyManagement (February 2022 - November 2024)
- Global Supply Chain Operations Manager @ (January 2014 - April 2019)
- Order to Cash Operations Manager @ (January 2014 - April 2019)
- Customer Care and Technical Support Manager @ (June 2007 - June 2013)
- Sales Specialist @ ePLDT Ventus (November 2005 - May 2007)
- Technical Support Engineer @ Sykes Asia (September 2004 - October 2005)
Jerry Santos Education
- University of San Carlos
Jerry Santos Skills
- Account Management
- Adobe Photoshop
- Agile Methodologies
- Analytical Skills
- BPO
- Business Analysis
- Business Development
- Business Operations
- Business Process Improvement
- Business Process Outsourcing (BPO)
- CRM
- Call Centers
- Centricity
- Client Relations
- Coaching
- Collaborative Problem Solving
- Communication
- Continuous Improvement
- Customer Engagement
- Customer Experience
- Customer Loyalty
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Success
- Customer Support
- Customer-Focused Service
- Data Analysis
- Enterprise Software
- Group Communication
- Group Presentations
- IT Management
- Interpersonal Communication
- Leadership
- Management
- Operations Management
- Outsourcing
- People Development
- People Management
- Presentation Skills
- Problem Solving
- Process Improvement
- Relationship Building
- Sales
- Service Delivery
- Strategic Communications
- Strategic Thinking
- Strategy
- Supply Management
- Team Leadership
- Team Management
- Technical Support
- Time Management
- Training
- Troubleshooting
- Vendor Management
- Healthcare
- Customer Relationship Management Crm
- Strategic Planning
- Business Process Outsourcing Bpo
- Supply Chain Management
- Microsoft Word
- Business Process Outsourcing
- Customer Relationship Management
Jerry Santos Summary
- Jerry Santos, based in Cebu City, PH, is currently a Client Success Manager at Tech Guru. Jerry Santos brings experience from previous roles at HandyManagement, Lexmark International, Inc. and Dell Technologies. Jerry Santos holds a University of San Carlos. With a robust skill set that includes Account Management, Adobe Photoshop, Agile Methodologies, Analytical Skills, BPO and more. Jerry Santos has 3 emails on RocketReach.
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