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Jerry Rogers Location
Torrance, CA, US
Jerry Rogers Work
Service Delivery Manager and Enterprise Technology Leader @ (October 2023 - Present)
Sr. Manager, Service Desk | Enterprise Operations Leader @ (June 2019 - October 2023)
Contract IT Service Delivery Manager @ (January 2019 - May 2019)
Contract IT Service Delivery Manager @ (August 2018 - December 2018)
Manager, End User Services and Endpoint Engineering | Manager, Desktop Support Services @ (February 2012 - November 2017)
Service Delivery Manager and EUC Supervisor @ ACS, a Xerox Company (January 2009 - February 2012)
Desktop Support Supervisor @ ACS (August 2007 - January 2009)
Desktop Project Lead @ ACS (January 2006 - August 2007)
Consultant and Contractor @ (October 2005 - January 2006)
Consultant and Contractor @ (June 2005 - October 2005)
MIS Manager @ (November 1999 - June 2004)
Jerry Rogers Education
University of Phoenix
Associate of Arts - AA (Business / Information Technology)
2008-2010
Western Governors University
Bachelor of Science - BS (Information Technology Management)
2024
Jerry Rogers Skills
Office 365
Microsoft Office
Service Delivery Management
Customer Satisfaction
Infrastructure
Desktop Support Management
Healthcare Information Technology
Service Delivery
Troubleshooting
ITIL
IT Management
ITIL v3 Foundations Certified
Vendor Management
Technical Support
Software Documentation
System Administration
IT Service Management
Disaster Recovery
IT Operations
Active Directory
Networking
IT Strategy
Windows Server
Business Analysis
IT Outsourcing
Outsourcing
SDLC
Process Improvement
Project Management
IT Procurement
Data Center
Enterprise Software
Service Desk
Management
Laptops
IT Asset Management
Asset Management
Software Asset Management
Asset Dispositions
Mobile Devices
PMP
Integration
Sla
Theme Parks
Healthcare Information Systems
Business Process Improvement
Database Development
Databases
Software Design
Communication
IT Hardware Support
IT Infrastructure Management
IT Service Delivery
IT Service Management Tools
IT Transformation
ITIL Service Operations
ITIL Service Strategy
Information Technology
Key Performance Indicators
Managed Services
Management Software
Performance Metrics
Performance Monitoring
Problem Solving
Process Maturity
Product Support
Project Delivery
Refining Processes
Relationship Building
Service Improvement
ServiceNow
Strategic Hiring
Strategy Alignment
User Experience (UX)
Technology
Support
Services
Jerry Rogers Summary
Jerry Rogers, based in Torrance, CA, US, is currently a Service Delivery Manager and Enterprise Technology Leader at S2 Global. Jerry Rogers brings experience from previous roles at Netrix, LLC, Vaco, Organization - Allied Digital Services Limited and Children's Hospital Los Angeles CHLA. Jerry Rogers holds a 2008 - 2010 Associate of Arts - AA in Business / Information Technology @ University of Phoenix. With a robust skill set that includes Office 365, Microsoft Office, Service Delivery Management, Customer Satisfaction, Infrastructure and more. Jerry Rogers has 2 emails and 2 mobile phone numbers on RocketReach.
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