Jerry Kroes Email & Phone Number
Support Manager and Lead Technical Support Engineer @ Conquer (Past)
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Jerry Kroes Location
- Sacramento, CA, US
Jerry Kroes Work
- 2025 -2026 Support Manager and Lead Technical Support Engineer @
- 2021 -2025 Lead Technical Support Engineer (Tier 2 Manager) @
- 2019 -2021 Telephony Support Engineer @
- 2018 -2018 Customer Support Engineer - Cloud Collaboration TAC @
- 2014 -2018 Senior Solutions Engineer @
- 2013 -2014 Technical Solutions Engineer @
- 2010 -2013 Shift Supervisor @
- 2003 -2008 Manager @ Pieces Pizza by the Slice
- 1996 -1996 Technical Support Representative @
Jerry Kroes Education
- Sacramento City College
- TechSkills of Sacramento
Comptia A+ (Computer and Information Sciences and Support Services)
Jerry Kroes Skills
- Customer Support
- VoIP protocols SIP
- Voice over IP (VoIP)
- Carrier Selection
- Vendor Relations
- Telecommunications
- Problem Analysis
- Session Initiation Protocol (SIP)
- Kibana
- Wireshark
- Team Leadership
- Communication
- Technical Support
- Salesforce.com
- Customer Satisfaction
- Cloud Computing
- Virtualization
- Sales Management
- Project Management
- Customer Relationship Management (CRM)
- Email Marketing
- Social Media Marketing
- Integration
- Account Management
- Professional Services
- Root Cause Analysis
- Enterprise Software
- SaaS
- Microsoft Dynamics CRM
- Cisco Systems Products
- VMware
- JIRA
- Customer Service
- Management
- Leadership
- Marketing Automation
- SugarCRM
- Zendesk
- Networking
Jerry Kroes Summary
- Jerry Kroes, based in Sacramento, CA, US, was previously a Support Manager and Lead Technical Support Engineer at Conquer. Jerry Kroes brings experience from previous roles at Conquer, Cisco and Act-On Software, Inc.. Jerry Kroes holds a Sacramento City College. With a robust skill set that includes Customer Support, VoIP protocols SIP, Voice over IP (VoIP), Carrier Selection, Vendor Relations and more. Jerry Kroes has 1 emails and 2 mobile phone numbers on RocketReach.
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