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Jerry Goure Location
Phoenix, AZ, US
Jerry Goure Work
2017 -now Director of Customer Success @
2015 -now Director of Customer Service and Content Operations @
2012 -2015 Customer Support Manager @
2009 -2012 Customer Support Lead @
2004 -2005 Student Nurse @ Various
2001 -2002 Engineer @ ConXion
1999 -2001 Customer Support Representative @
1996 -1999 Systems Administrator @ ENGAGE games online
Jerry Goure Education
De Anza College
Associate of Science (A.S.) (Nursing)
2002-2006
UC Irvine
(Computer Science)
1994-1996
Jerry Goure Skills
Customer Service
Team Management
Help Desk Support
Troubleshooting
Online Publishing
Ebooks
ONIX
Unix
Zendesk
Technical Support
Technical Writing
Software Documentation
Cloud Computing
Customer Support
HTML
JavaScript
CSS
SQL
JIRA
System Administration
OS X
Linux
Windows
Microsoft Office
Perl
Project Management
PowerPoint
Microsoft Word
Microsoft Excel
Marketing
Jerry Goure Summary
Jerry Goure, based in Phoenix, AZ, US, is currently a Director of Customer Success at Scribd, Inc.. Jerry Goure brings experience from previous roles at Scribd, Inc. and Various. Jerry Goure holds a 2002 - 2006 Associate of Science (A.S.) in Nursing @ De Anza College. With a robust skill set that includes Customer Service, Team Management, Help Desk Support, Troubleshooting, Online Publishing and more. Jerry Goure has 1 emails and 4 mobile phone numbers on RocketReach.
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