2025 -now OSS Provisioning and Automation Architect @
2024 -2025 Systems Integration Administrator @
2021 -2023 Principal @
2015 -2017 Manager - C and SMB Operations Support @
2014 -2015 Sr. Analyst - Consumer and SMB Operations @
2013 -2014 Network Analyst II - Data Network Operations (Access) @
2010 -2013 Analyst II - Consumer Repair Center, Project Support @
2007 -2010 Specialist and Team Lead - Tier 2 Broadband Customer Care Center @
2004 -2007 Internet Tech Support Specialist @
2003 -2004 Internet Support Representative @
Jerry Eddy Education
Kaplan University
Associate of Applied Science (Information Technology)
2015-2017
Jerry Eddy Skills
Microsoft Office
Telecommunications
Management
Customer Service
Project Management
PHP
PHP Applications
JavaScript
HTML
HTML5
MySQLi
MySQL
Cisco Technologies
WAN
VoIP
Networking
IP
Troubleshooting
Technical Support
Wireless
Call Centers
Network Design
Ethernet
Vendor Management
MPLS
Telephony
Routers
Switches
TCP/IP
Wireless Technologies
Leadership
Public Speaking
Team Leadership
Voice Over Ip Voip
Contact Centers
Voice Over Ip
Jerry Eddy Summary
Jerry Eddy, based in Benton, AR, US, is currently a OSS Provisioning and Automation Architect at Ritter Communications. Jerry Eddy brings experience from previous roles at Dillard's Inc. and Windstream. Jerry Eddy holds a 2015 - 2017 Associate of Applied Science in Information Technology @ Kaplan University. With a robust skill set that includes Microsoft Office, Telecommunications, Management, Customer Service, Project Management and more. Jerry Eddy has 1 emails and 1 mobile phone numbers on RocketReach.
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