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Jerry Duran Location
San Antonio, TX, US
Jerry Duran Work
2012 -now Program Manager, Change and Problem Management @
2012 -2012 Sr. Operations Analyst - Problem Manager @
2010 -2012 Problem Manager @
2008 -2009 Operations Manager @
2001 -2008 Regional Manager - Midwestern Region @
1998 -1999 Exchange Administrator @
1995 -1998 Email Administrator @
Jerry Duran Education
Microtek
(ServiceNow System Administration Training)
2015-2015
Sam Houston State University
(Criminal Justice)
1982-1986
Wharton County Junior College
A.S. (Criminal Justice)
1982-1984
Jerry Duran Skills
Change Management
Incident Management
Project Management
ServiceNow
ITIL
IT Service Management
Service Delivery
Management
Leadership
Outsourcing
Vendor Management
IT Strategy
Problem Management
Analysis
Software Documentation
Business Intelligence
Business Process Improvement
Security
Enterprise Software
Process Improvement
Disaster Recovery
Information Technology
Training
Sla
Servers
IT Management
Data Center
IT Operations
Collaborative Problem Solving
Collaborative Leadership
PowerPoint
Sales
Program Manager
Healthcare
Strategic Planning
Collaborative Problem
Microsoft Office
Program Management
Business Process
Jerry Duran Summary
Jerry Duran, based in San Antonio, TX, US, is currently a Program Manager, Change and Problem Management at CHRISTUS Health. Jerry Duran brings experience from previous roles at American Airlines, Citi, BAE Systems IT and Computer Sciences Corporation. Jerry Duran holds a 2015 - 2015 Microtek. With a robust skill set that includes Change Management, Incident Management, Project Management, ServiceNow, ITIL and more. Jerry Duran has 3 emails and 1 mobile phone numbers on RocketReach.
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