Senior Director of Infrastructure and Cloud Services @ (June 2022 - October 2024)
Technical Program Manager @ (June 2021 - May 2022)
Senior Cloud Operations Manager @ (June 2018 - July 2021)
Cloud Operations Lead @ (May 2016 - June 2018)
Information Technology Operations Manager @ (May 2016 - July 2021)
IT Project Manager @ (February 2015 - May 2016)
IT Project Lead @ (February 2014 - February 2015)
IT Project Analyst @ (February 2013 - February 2014)
Embassy Security Guard and Event Planner @ (August 2005 - November 2008)
System Administrator @ (June 2002 - August 2005)
Jerome Smith Education
University of Connecticut
Master of Business Administration (Management, Finance)
2020-2024
The Ohio State University
Bachelors (Regional Planning)
2009-2012
Jerome Smith Skills
IT Management
SDLC
IT Operations
Business Process Improvement
Quality Center
Leadership
IT Strategy
SharePoint
Data Center
Microsoft Visio
Workflow Diagrams
Process Improvement Projects
Incident Management
Client Services
Client Liaison
Technology Change Management
Vendor Management
Microsoft Office
Microsoft Excel
Service Level Management
Microsoft Project
Procurement Contracts
Continuous Process Improvement
Management
Project Management
Workflow Management
Service Level Agreements Sla
IT Procurement
Process Optimization
Service Level Agreements
Jerome Smith Summary
Jerome Smith, based in Irmo, SC, US, is currently a Senior Director, Transformation Office at Travelers. Jerome Smith brings experience from previous roles at Travelers, EnTech Solutions and Insurity. Jerome Smith holds a 2020 - 2024 Master of Business Administration in Management, Finance @ University of Connecticut. With a robust skill set that includes IT Management, SDLC, IT Operations, Business Process Improvement, Quality Center and more. Jerome Smith has 1 emails and 3 mobile phone numbers on RocketReach.
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