Jerome Perez Email
Technology Service Desk Manager @ Mallesons
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Jerome Perez Location
- Sydney, NSW, AU
Jerome Perez Work
- Technology Service Desk Manager @ (March 2026 - Present)
- Technology Service Desk Manager @ (January 2022 - March 2026)
- IT Service Desk Manager @ (September 2018 - January 2022)
- Systems Infrastructure Engineer @ (March 2018 - September 2018)
- Business Support Analyst | Service Desk @ (July 2013 - March 2018)
- New Business Team Leader @ (April 2012 - July 2013)
- Universal Agent and New Business 2IC @ (February 2010 - April 2012)
Jerome Perez Education
- Macquarie University
Bachelor's Degree (Economics)
2008-2011 - AFT IFTIM - Toulouse Centre
Associate's Degree (Logistics)
2005-2006
Jerome Perez Skills
- Customer Experience
- Customer Relations
- Stakeholder Management
- Business Relationship Management
- Call Center
- Active Directory
- Sales
- Customer Retention
- Incident Management
- Business Analysis
- Relationship Management
- Team Leadership
- Contact Centers
- New Business Development
- Administration
- Change Management
- Escalation Resolution
- Customer Service
- ServiceNow
- Business Process Improvement
- Management
- Coaching
- Call Centers
- Analysis
Jerome Perez Summary
- Jerome Perez, based in Sydney, NSW, AU, is currently a Technology Service Desk Manager at Mallesons. Jerome Perez brings experience from previous roles at King & Wood Mallesons and humm group. Jerome Perez holds a 2008 - 2011 Bachelor's Degree in Economics @ Macquarie University. With a robust skill set that includes Customer Experience, Customer Relations, Stakeholder Management, Business Relationship Management, Call Center and more. Jerome Perez has 1 emails on RocketReach.
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