Jerome Estrella Email
User Support Technician @ ServIS Inc
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Jerome Estrella Location
- Calgary, AB, CA
Jerome Estrella Work
- 2023 -now User Support Technician @
- 2017 -2021 Desktop Engineer @
- 2011 -2016 Specialist, Operations @
Jerome Estrella Education
- Seneca Polytechnic
Diploma (Computer Systems Technician (CSN))
2021-2023 - University of San Jose-Recoletos
Bachelor's degree (Information Technology)
2001-2005
Jerome Estrella Skills
- • Strong analytical skills
- • Technical helpdesk experience
- • Hardware/software troubleshooting proficiency
- • Adaptable to new methodologies and concepts
- • Organized, meticulous, and methodical: particularly adept at problem identif
- • Efficient in MS Office applications / Microsoft Tools
- • Active Directory management
- • Exchange Server administration (2007, 2010)
- • Setup, provision, maintenance and troubleshooting of PCs, notebooks and other
- • Email configuration and support (MS Outlook, Lotus Notes)
- • Data backup and restore (Ghost, Acronis, Windows Easy Transfer)
- • BigFix, Apps-V, VPN
- Basic Network Topology
- • Strong analytical skills
- • Technical helpdesk experience
- • Hardware/software troubleshooting proficiency
- • Adaptable to new methodologies and concepts
- • Organized, meticulous, and methodical: particularly adept at problem identif
- • Efficient in MS Office applications / Microsoft Tools
- • Active Directory management
- • Exchange Server administration (2007, 2010)
- • Setup, provision, maintenance and troubleshooting of PCs, notebooks and other
- • Email configuration and support (MS Outlook, Lotus Notes)
- • Data backup and restore (Ghost, Acronis, Windows Easy Transfer)
- • BigFix, Apps-V, VPN
- Methodical
- Technical Helpdesk Experience
- Provision
- Strong analytical skills
- Lotus Notes
- Windows Easy Transfer
- Bigfix
- Setup
- Data Backup And Restore Ghost
- Email Configuration And Support Ms Outlook
- Apps V
- Hardware/Software Troubleshooting Proficiency
- Active Directory Management
- Maintenance And Troubleshooting Of Pcs
- Organized
- Meticulous
- Efficient In Ms Office Applications
- Adaptable To New Methodologies And Concepts
- Exchange Server Administration 2007
- VPN
- Particularly Adept At Problem Identif
- Acronis
- Microsoft Tools
- Exchange Server Administration
- Email Configuration and Support
- Data Backup and Restore
Jerome Estrella Summary
- Jerome Estrella, based in Calgary, AB, CA, is currently a User Support Technician at ServIS Inc. Jerome Estrella brings experience from previous roles at Comtel Solutions and NCS Group. Jerome Estrella holds a 2021 - 2023 Diploma in Computer Systems Technician (CSN) @ Seneca Polytechnic. With a robust skill set that includes • Strong analytical skills, • Technical helpdesk experience, • Hardware/software troubleshooting proficiency, • Adaptable to new methodologies and concepts, • Organized, meticulous, and methodical: particularly adept at problem identif and more. Jerome Estrella has 2 emails on RocketReach.
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