Jermel Monroe Email & Phone Number
Program Supervisor @ Social Model Recovery Systems
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Jermel Monroe Location
- Palmdale, CA, US
Jermel Monroe Work
- Program Supervisor @ (April 2026 - Present)
- Customer Service Specialist @ (October 2023 - May 2026)
- Technical Support Specialist @ (July 2023 - May 2026)
- Information Technology Specialist @ (September 2016 - August 2025)
- Customer Service Representative @ Sun Tech-Lockheed Martin (August 2020 - March 2021)
- Customer Support Specialist @ RLJ Entertainment/AMC Networks (April 2015 - October 2020)
Jermel Monroe Education
- Paine College
Bachelor of Arts (Communications)
Jermel Monroe Skills
- Automation Anywhere IQ Bot
- Budget Compliance
- Candidate Experience
- Communication
- Continuous Improvement
- Cross-functional Collaborations
- Customer Follow-Up
- Customer Lifecycle Management
- Customer Onboarding
- Customer Profitability
- Customer Relationship Management (CRM)
- Customer Service
- Customer Success
- Equipment Maintenance
- Escalation Resolution
- Freshdesk
- Helping Clients Succeed
- KPI Dashboards
- Knowledge Based Engineering
- Leadership
- Maintenance and Repair
- Microsoft Office
- Microsoft Outlook
- Mind Mapping
- Mobile Email
- Multi-line Phone
- Office 365 Administration
- Onboarding
- Online Sales Management
- Online Support
- Payroll Administration
- Product Lifecycle Management
- Product Operations
- Product Sales
- Referrals
- Root Cause Analysis
- Sales Coordination
- Sales Operations
- Service Redesign
- Service-Level Agreements (SLA)
- Teamwork
- Technical Sales Support
- Technical Service Delivery
- Technical Skillset
- Understand & Convey Complex Information
Jermel Monroe Summary
- Jermel Monroe, based in Palmdale, CA, US, is currently a Program Supervisor at Social Model Recovery Systems. Jermel Monroe brings experience from previous roles at SpaceX, RLJ Entertainment, Inc. and Sun Tech-Lockheed Martin. Jermel Monroe holds a Bachelor of Arts in Communications @ Paine College. With a robust skill set that includes Automation Anywhere IQ Bot, Budget Compliance, Candidate Experience, Communication, Continuous Improvement and more. Jermel Monroe has 2 emails and 2 mobile phone numbers on RocketReach.
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