Associate's degree (Game and Interactive Media Design)
2013-2015
Self-taught
Jermain Thomas Skills
AC/DC
Active Directory
CLI
Command line
CompTIA
Computer Diagnostics
Computer Repair
Customer Service
Dynamic Host Configuration Protocol (DHCP)
Electronics Repair
Epic Systems
Excellent Multitasker
Excellent communication skills through phone, email, and in person
Firewalls
Hardware Diagnostics
Help Desk Support
Interpersonal Skills
Laptops
Malware Analysis
Malware Detection
Microsoft 365
Microsoft Office
Microsoft Outlook
Office 365
Powershell
Printers
Proficient in Microsoft Word, Power Point, Outlook, and Excel.
Service Desk
ServiceNow
Skilled Multi-tasker
Software Diagnostics
Technical Support
Telephone Triage
Triage
Troubleshooting
Virus Removal
Windows
Windows 11
Jermain Thomas Summary
Jermain Thomas, based in Boston, MA, US, is currently a Hardware Operations Associate at Pixel Machinery. Jermain Thomas holds a 2013 - 2015 Associate's degree in Game and Interactive Media Design @ Bunker Hill CC. With a robust skill set that includes AC/DC, Active Directory, CLI, Command line, CompTIA and more. Jermain Thomas has 1 emails and 1 mobile phone numbers on RocketReach.
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