Jerlyn Parcon Email & Phone Number
Freelance Customer Support @ Patchstack
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Jerlyn Parcon Location
- Danao City, PH
Jerlyn Parcon Work
- 2026 -now Freelance Customer Support @
- 2017 -2025 Remote Support Engineer @
- 2016 -2017 L1 Business Systems Analyst @ Lexmark Research and Development Corp.
- 2014 -2016 NA Laser Software - Product Specialist @ Lexmark Research & Development
- 2012 -2013 NA Laser Software - L1 Support and BSD Support and Case Controller @
- 2010 -2012 Senior Customer Service Specialist @ Convergys
- 2008 -2010 Advance Technical Support Specialist @ 1&1 Internet Inc.
Jerlyn Parcon Education
- Cebu Institute of Technology
Bachelor of Science (BS) (Information Technology)
2004-2008 - University of the Visayas
Secondary Education (High School)
2000-2004
Jerlyn Parcon Skills
- Technical Support
- Call Centers
- Troubleshooting
- Active Directory
- Computer Hardware
- Service Delivery
- Windows 7
- Help Desk Support
- Servers
- Windows Server
- Hardware
- Customer Satisfaction
- BPO
- Software Documentation
- Customer Support
- Software Installation
- Operating Systems
- Lotus Notes
- Vendor Management
- Process Improvement
- Laptops
- System Administration
- Business Process Improvement
- Contact Centers
- Customer Service
- Microsoft Office
- Management
- Customer Relationship Management (CRM)
- Microsoft Excel
- Training
- Business Analysis
- Printer Support
- Remote Support
- Search Engine Optimization (SEO)
- Account Management
- Windows
- Team Leadership
- WordPress
- Internationalization
- Wordpress Development
- REST APIs
- Web Application Development
- Web Application Security
- GatsbyJS
Jerlyn Parcon Summary
- Jerlyn Parcon, based in Danao City, PH, is currently a Freelance Customer Support at Patchstack. Jerlyn Parcon brings experience from previous roles at Yoast BV, Lexmark Research and Development Corp. and Lexmark Research & Development. Jerlyn Parcon holds a 2004 - 2008 Bachelor of Science (BS) in Information Technology @ Cebu Institute of Technology. With a robust skill set that includes Technical Support, Call Centers, Troubleshooting, Active Directory, Computer Hardware and more. Jerlyn Parcon has 2 emails and 2 mobile phone numbers on RocketReach.
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Jerlyn Parcon
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