Operations Support Lead @ (January 2024 - June 2024)
Service Desk Specialist L3 @ (October 2022 - December 2023)
Service Desk Analyst @ (September 2016 - September 2022)
Information Technology Lecturer @ (May 2013 - August 2016)
Jeremy Basan Education
Informatics International College
Bachelor of Science - BS (Computer Science)
2007-2010
University of the Philippines Diliman
Bachelor of Science - BS (Statistics)
2003-2005
Jeremy Basan Skills
MYOB
Databases
Office 365
Desktop Virtualization
Customer Support
Application Support
Remote User Support
Microsoft Outlook
Windows
Telephone Support
Microsoft Teams
Interpersonal Communication
Password Resets
System Monitoring
Computer Hardware
Technical Operations
User Management
Microsoft Office
Communication
Computer Maintenance
System Administration
Technical Assistance
Support Documentation
Customer Service
Network Troubleshooting
Remote Desktop
Telephony
ServiceNow
Ticketing Systems
Problem Management
IT Operations
Information Technology
Networking
Troubleshooting
Software Documentation
Operating Systems
Incident Management
IT Service Management
Analytical Skills
Data Entry
Microsoft Azure
SharePoint
Google Workplace
Microsoft Endpoint Configuration Manager
Microsoft Exchange
Service Desk
Help Desk Support
Technical Support
Active Directory
Virtual Desktop Infrastructure
Database Administration
Computer Hardware Troubleshooting
Jeremy Basan Summary
Jeremy Basan, based in Antipolo, PH, is currently a Enterprise Resources Planning Consultant at AlphaBiz Solutions. Jeremy Basan brings experience from previous roles at Myfreight, Astreya, TELUS International Philippines and Informatics Philippines. Jeremy Basan holds a 2007 - 2010 Bachelor of Science - BS in Computer Science @ Informatics International College. With a robust skill set that includes MYOB, Databases, Office 365, Desktop Virtualization, Customer Support and more. Jeremy Basan has 2 emails on RocketReach.
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