Jens Schmidt Email
SC Support and Service Delivery Manager @ eHealth Experts GmbH
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Jens Schmidt Location
- Koblenz, RP, DE
Jens Schmidt Work
- SC Support and Service Delivery Manager @ (November 2025 - Present)
- IT Service Manager Telematikinfrastruktur @ (September 2020 - November 2025)
- Level 2 Support Professional @ (November 2018 - September 2020)
- Stellvertretender Serviceleiter @ (March 2018 - October 2018)
- Level 2 Support Dispatcher @ (July 2017 - March 2018)
- Servicetechniker @ BLUM GmbH (March 2008 - June 2017)
Jens Schmidt Education
- Verwaltungs- und Wirtschaftsakademie (VWA) Hellweg-Sauerland
Bachelor of Arts - BA (Business Administration)
2019-2021 - Fachhochschule Südwestfalen
Bachelor of Arts - BA (Economics)
2019-2021 - VWA Koblenz
Betriebswirt (VWA) (Economics)
2016-2019 - Berufsbildende Schule Wirtschaft Koblenz
IT Systemkaufmann
2008-2010 - Carl Benz School of Engineering
Radio- & Fernsehtechnik (Informationstechnik)
1999-2002
Jens Schmidt Skills
- Account-Management
- Anforderungsanalyse
- Anfragenverwaltung
- Audits
- Außendienst
- Beschwerdemanagement
- Confluence
- Deutsch
- Drucker
- Englisch
- HP Service Manager
- IT-Service-Management
- ITIL
- ITIL4 Managing Professional
- Incident Management
- JIRA
- Jira Service Desk
- Kundensupport
- Microsoft Office
- Microsoft Power BI
- Mitarbeitertraining
- Problemmanagement
- Professionelle Kommunikation
- Prozessautomatierung
- Prozessoptimierung
- Qualitätsmanagement
- Qualitätssicherung
- Remoteunterstützung für Benutzer
- Reporting
- SAP CRM
- SAP ERP
- SAP Netweaver
- Technischer Support
- Ticketing-Systeme
- Vereinbarungen zum Servicelevel (SLA)
Jens Schmidt Summary
- Jens Schmidt, based in Koblenz, RP, DE, is currently a SC Support and Service Delivery Manager at eHealth Experts GmbH. Jens Schmidt brings experience from previous roles at CompuGroup Medical Deutschland AG and XRX Rheinland GmbH. Jens Schmidt holds a 2019 - 2021 Bachelor of Arts - BA in Business Administration @ Verwaltungs- und Wirtschaftsakademie (VWA) Hellweg-Sauerland. With a robust skill set that includes Account-Management, Anforderungsanalyse, Anfragenverwaltung, Audits, Außendienst and more. Jens Schmidt has 1 emails on RocketReach.
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