Jenny Young Email & Phone Number
Head of Contact Center - Asia Pacific @ The Travel Corporation
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Jenny Young Location
- Drummoyne, NSW, AU
Jenny Young Work
- Head of Contact Center - Asia Pacific @ (December 2024 - Present)
- Executive Director @ (October 2024 - November 2024)
- Director, Operations and Partnerships | Company Secretary @ (August 2023 - October 2024)
- Senior Manager, Customer Operations - Global Contact Centres @ (September 2020 - May 2023)
- Senior Manager, Principal Product Owner - Qantas Freight Digital Innovation @ (November 2019 - September 2020)
- Acting Head of Commercial Performance and Insights - Qantas Loyalty @ (May 2019 - November 2019)
- Commercial Manager - Financial Services @ (November 2018 - May 2019)
- Business Owner, Qantas Wine @ (October 2014 - November 2018)
- Program Manager - Online Digital and Mobile @ (August 2013 - October 2014)
- Senior Project Manager @ (July 2010 - August 2013)
- Program Manager @ (April 2008 - October 2009)
Jenny Young Education
- University of Technology Sydney
Bachelor of Science (in Computing Science, BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES)
1997-2001
Jenny Young Skills
- Agile Methodologies
- Agile Project Management
- Banking
- Budgeting
- Business Analysis
- Business Development
- Business Insights
- Business Process
- Business Process Improvement
- Business Process Management
- Business Process Mapping
- Business Strategy
- Business Transformation
- Change Management
- Continuous Process Improvement
- Contract Negotiation
- Cross-functional Team Leadership
- Customer Experience
- Customer Insight
- Customer Segmentation Strategy
- Data Analytics
- Digital Marketing
- Digital Strategy
- Digital Transformation
- Direct Sales
- E-Commerce
- Event Management
- Governance
- Leadership
- Loyalty Programs
- Management
- Marketing Strategy
- Negotiation
- Operations Management
- P & L Oversight
- P&L Management
- PMO
- Payments
- Process Management
- Product Management
- Program Management
- Project Delivery
- Project Management
- Project Portfolio Management
- Requirements Gathering
- Retail Banking
- Risk Management
- Sales
- Service Delivery
- Sponsorship
- Stakeholder Management
- Strategic Insights
- Strategy
- Thought Leadership
- Voice of the Customer
- data insight
Jenny Young Summary
- Jenny Young, based in Drummoyne, NSW, AU, is currently a Head of Contact Center - Asia Pacific at The Travel Corporation. Jenny Young brings experience from previous roles at Suicide Prevention Australia and Qantas. Jenny Young holds a 1997 - 2001 Bachelor of Science in in Computing Science, BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES @ University of Technology Sydney. With a robust skill set that includes Agile Methodologies, Agile Project Management, Banking, Budgeting, Business Analysis and more. Jenny Young has 3 emails and 1 mobile phone numbers on RocketReach.
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