Jenny Thomas Email & Phone Number
Head of Managed Services @ Comms-care
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Jenny Thomas Location
- Haydock, GB
Jenny Thomas Work
- Head of Managed Services @ (July 2026 - Present)
- Head of IT Service and Service Delivery @ (December 2025 - June 2026)
- Head of ITIL Services @ (May 2025 - October 2025)
- Head of Service Operations UK @ (September 2022 - June 2025)
- Service Delivery Manager @ (September 2021 - September 2022)
- Service Delivery Manager @ (March 2019 - September 2021)
- Head Of Customer Service @ (December 2016 - February 2019)
- Head of Customer Services @ Alternative Networks plc (December 2013 - November 2016)
- Client Services Manager @ Alternative Networks (June 2010 - October 2013)
- Customer Service Manager @ (April 2004 - May 2010)
- Personal Lines Manager @ ChoiceQuote Insurance Services (January 2001 - January 2004)
- Branch Manager @ (January 1998 - January 2001)
Jenny Thomas Education
- Lancaster University
BSC(hons) (Organsiation and Management Studies)
1995-1998
Jenny Thomas Skills
- Unified Communications
- People Management
- Change Management
- Customer Service
- Customer Support
- Disaster Recovery
- Resource Management
- Management
- Telecommunications
- Managed Services
- Account Management
- Customer Experience
- Contact Centers
- Call Centers
- CRM
- Leadership
- Customer Satisfaction
- Team Leadership
- B2B
- Solution Selling
- Service Delivery
- VoIP
- Mobile Communications
- Team Management
- Customer Retention
- SaaS
- Outsourcing
- Direct Sales
- Professional Services
- Channel Partners
- Sales Process
- Telephony
- WAN
- MPLS
- Mobile Devices
- IVR
- Product Management
- New Business Development
- Cloud Computing
- Co-location
- SIP
- IP
- Networking
- Pre-sales
- Hosted Services
- Data Center
- Public Speaking
- Co Location
- Pre Sales
- Business Strategy
- Customer Relationship Management Crm
- Customer Relationship Management
Jenny Thomas Summary
- Jenny Thomas, based in Haydock, GB, is currently a Head of Managed Services at Comms-care. Jenny Thomas brings experience from previous roles at Weightmans, OneAdvanced and Proact IT UK. Jenny Thomas holds a 1995 - 1998 BSC(hons) in Organsiation and Management Studies @ Lancaster University. With a robust skill set that includes Unified Communications, People Management, Change Management, Customer Service, Customer Support and more. Jenny Thomas has 4 emails on RocketReach.
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